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Product & services pricing
3.48/5
Chance of future purchase:
4.87/5
Shipping & packaging:
4.38/5
Customer service:
4.82/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-03-29

Among the best customer service I've ever received

"From start to finish I had nothing but a pleasant experience with Puget Systems. The entire process from my initial inquiries to plugging in at my office took almost two months and they went above and beyond every step of the way. All questions were answered in detail, all recommendations were great, and they worked very hard to fully maximize what I would be receiving while staying within my budget.

I couldn't be happier, and I've already recommended them to friends.
"

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Verified
5/5

2019-03-27

I'll never buy a computer from anyone else.

"Wonderful computer experience. Staff helped me find exactly what I wanted so Tech Support was great. My computer arrived and was perhaps the easiest setup that I had ever done for a new computer. Staff also helped me find the right peripherals even though I wasn't buying those directly from Puget Systems. No irritable sales techniques (actually no sales pitches) with this company which endears me to buying from them again. And of course the computer is top of the line. I certainly wish more companies were as professional as Puget Systems.
Thanks so much guys.
David Mog
"

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Verified
5/5

2019-03-26

Custom System

"Able to build system for machine learning and 3D scanning software. Great in-progress status , benchmarks and thermal images."

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Verified
5/5

2019-03-22

The Best!

"I shopped other big box suppliers and found they couldn’t provide the same quality product. Price was also in line and yet with better equipment. Then service was beyond compare. Puget is the best!"

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Verified
5/5

2019-03-22

Very Satisfied

"Responsive customer service. Willing to work with me to get exactly what I wanted. Fantastic product."

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Verified
5/5

2019-03-19

A++ customer experience

"I needed the best machine possible for Adobe After Effects and Premiere, and after reading all the crazy detailed work these folks did benchmarking and comparing a ton of different systems I went with their recommendations and bought a custom configured PC from them (and I'm a long time Mac guy!). Their benchmarks with other general web articles convinced me the bang for the buck was way better on the Win PC side for this application."

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Verified
5/5

2019-03-13

A great computer buying experience

"Puget Systems built exactly what I was looking for at a reasonable price. They kept me updated every step of the way and made sure I knew exactly what they were doing to get me the system I'd spec'd. And I'm confident that they'll be with me for the life of the system if I ever have a problem."

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Verified
5/5

2019-03-10

Gaming PC build

"Excellent communication. Hardware is perfect. Couldn’t be happier with the PC or with Puget."

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Verified
5/5

2019-03-07

Excellent service, excellent product

"I am very happy with my PC purchase from Puget Systems. The care and expertise put into building the computers is 5 start. My computer is whisper quiet and the improvement in performance for Lightroom is amazing."

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Verified
5/5

2019-03-02

Thumbs up

"We got a combination workstation/render machine for our office and it's purrin' like a kitten. Good price! I think I prefer this over Boxx, but nothing's gone wrong so I don't know (maybe Boxx's support justifies that route?).

Thanks! Probably gonna get another one some day.
"

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Verified
5/5

2019-02-28

Simply the best.

"In the past 12 months, I have purchased 15 custom-spec workstations from Puget Systems. The machines are run very hard 24/7 and have performed perfectly. The purchasing process, via Jeff Stubbers of Puget Systems, has been great. He has made excellent suggestions that have improved upon my initial configuration specs that resulted in my getting more machine for less money—always a welcome thing."

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Verified
5/5

2019-02-24

Love my computer

"Computer was delivered on time and exactly as specified."


Verified
5/5

2019-02-24

A custom system with the fit and polish of an off-the-shelf product

"I've bought a lot of computer equipment over the years. But I've never had an experience quite like dealing with Puget Systems. It's not just that the computer itself is stellar (although it is). It's the confidence that comes from dealing with a vendor that knows their stuff and the ability to customize every detail and still get a system with the fit and polish of an off-the-shelf product.

It starts with their website, which is a treasure trove of benchmarks, reviews and technical advice on how to tailor your system to your exact purposes. Then, as they're assembling your system, they send you pictures and test results as they burn in and verify that everything works. When the system arrives, it comes with instructions, extra hardware and other little touches that show how they've thought carefully about a great customer experience.

I purchased their Serenity Pro silent PC in a configuration designed for video editing. It is as-advertised--so quiet that I have to check the light on the power button to see if it's on. Build quality is good. It was delivered when promised. I don't love the AMI BIOS, but it's functional enough. I haven't had any technical issues with the system to date. Based on my initial experience, I would definitely buy from Puget Systems again.
"

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Verified
5/5

2019-02-21

Got what I wanted, on time

"Found a reference to them on an online forum, and a quick check showed that they could build the computer I needed. They were very helpful and gave very good advice with respect to my needs.

Machine was actually ready to go ahead of schedule.
"


Verified
5/5

2019-02-19

Knowledgeable, Professional Team

"Excellent service from experts in their field "

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