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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-01-16

quick and excellent service

"The whole process was open and smooth.
Great professional work.
I'll buy a computer again when I need it.
"

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Verified
5/5

2019-01-15

Outstanding service

"Puget Systems was a pleasure to work with. They worked with me to understand my needs and promptly assembled and shipped my desktop. "

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Verified
5/5

2019-01-14

Above and Beyond

"Pudget’ great care and transparency with its customers is unparalleled. "


Verified
5/5

2019-01-14

Fantastic Computers

"I have been purchasing our computers from Puget for 5 years, and always been highly impressed with the computers longevity and performance."


Verified
5/5

2019-01-12

Excellent Service!!!

"The whole process was very smooth.
This saved me a lot of time choosing the best current parts for the work that I do.
Great packaging and shipping.
Puget will be the way that I build and update my systems in the future!
"

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Verified
5/5

2019-01-11

They build the quietest PC possible. Quieter than a pin drop -- it's true!

"Very capable technical support helped guide me through the purchase of a new computer with all the features I needed and no features not needed. They delivered it when expected and have helped me with Windows OS setup in ways that are beyond the call of duty.
Highly recommended!
Mark Ward
"


Verified
5/5

2019-01-09

Great Service

"Excellent pre-sale help in getting comfortable with the right machine for my needs. Equally good contact during the build and even shipped earlier than promised. Only had the machine for about a week so time will tell on function. But if its close to what my experience has been so far, I'll be really happy. Highly recommend this operation!! Erik"

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Verified
5/5

2019-01-08

Whisper Jet

"I have been buying custom PCs for about 20 years. They stand alone in many regards, the parts selection, the customer service, the information feedback, the shipping, almost every facet of the buying experience. I especially like the machine.. It's performance coupled with silence. I wouldn't think of buying a system from anyone else."


Verified
5/5

2019-01-07

Excellent

"There isn't too much to say. First you engage with a friendly consultant that listens to your needs and makes recommendations based on in house testing. Then you get a computer built with quality parts sent to you that is far nicer than what you would get from a big name OEM. After you power it on you have a vanilla Windows install with the only extras being drivers and software specific to your hardware and any software you wanted preinstalled. After that the experience is pretty mundane because you just get back to work. There is no fighting with the computer at all; it just works how you would expect. From the moment you order the computer to the moment you power it on for the first time it's a smooth experience."


Verified
5/5

2019-01-05

Puget Systems

"Made the computer quickly and correctly."

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Verified
5/5

2019-01-03

Superior customer service

"Puget Systems has helped me with my system once again, years after my initial purchase. I believe their high level of customer service is by and large, unheard of. Unheard of in not only the retail industry but in just about any industry I've participated in. I can't recommend them enough."

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Verified
5/5

2019-01-02

These are the workstations you've been dreaming about!

"It's hard to believe that computer systems could be made this well, by people who are obsessed with performance and matching the system to what I'm doing and how I'm doing it. My first time and I'm already a superfan!

The experience design is pretty innovative, and now I wish everyone showed me order progress like Puget does.

Watch the video from Smarter Every Day and you'll be hooked!
"


Verified
5/5

2018-12-28

Rock-solid system, personalized service

"I suppose I haven't tested Puget Systems to the maximum yet, because I simply haven't needed any post-sale support! But I had at least two lengthy conversations with team members before customizing my system, and those were really enlightening, even for someone like me, who is used to building systems from components.

What set Puget apart from other custom builders I talked with was their team members' specialized knowledge of not just video editing (some other so-called high-end companies would say things like, "Get a lot of RAM" or "Get a great video card") but the specific ins-and-outs of the software I use most, DaVinci Resolve.

At this price point, it's a given that you're after results and not cutting corners, but even so, they helped me save money where money wasn't necessary. But they were adamant about which components will make or break a system months and years down the line (power supply)!

In short, I'm thrilled with the money I put toward this part of my business and I'm confident that I'll be churning out video for years to come, about 8 times faster than my old system!
"

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Verified
5/5

2018-12-24

Absolutely The Best!

"I ordered a custom computer from Puget Systems. They answered all of my questions quickly and thoroughly. They gave me advice on the configuration, built it quickly, and kept me posted with detailed information on their progress and test results. They used quality components, packed it well and provided detailed documentation for future reference. I'd buy from them again in a heartbeat! "

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Verified
5/5

2018-12-23

Awesome

"Great staff excellent product"