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Product & services pricing
3.52/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.38/5
Customer service:
4.82/5
Return/Replacement policy:
5.00/5

Verified
4/5

2023-12-23

Solid system and service

"Specing and ordering the system went very well and I have no complaints. The system came very well packaged and runs great.

The only reason I went with 4 stars over 5 is the poor cooling option. What they currently offer does not keep up with the latest gen CPUs (especially by Intel) and does introduce thermal throttle under sustained loads. It really is a shame that they do not offer a better, optional cooling option - especially for the premium price point they’re charging.
"

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Verified
5/5

2023-12-19

Repeat customer

"I've been buying my computers from Puget for ~15 years, don't see that changing any time soon."

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Verified
5/5

2023-12-15

PUGET - THE PERFECT COMPUTER

"This is my second computer that I have ordered from Puget Systems and I really feel these guys make the best custom computers out there. Lots of power, super quiet, cool running, clean systems, no bloatware and incredible speed. And, should you ever need it, they have outstanding customer support - knowledgeable and patient! Truly a dedicated group of people. "

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Verified
5/5

2023-12-15

Worth the money

"I was happy the the first computer that was built for me in 2011. I have been delighted with the help provided when I ran into a problem a few years ago with it. The quality of the computer & technicians have brought me back for my next computer build. The staff has been very patient in helping me to design my newest build. They answered all my questions & made suggestions. I’m looking forward to my new computer!"

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Verified
5/5

2023-12-02

Great Customer Service

"Nathan helped me determine the configuration I needed based on how I use my desktop and the workflow I use. This is my second purchase from Puget Systems. "


Verified
5/5

2023-11-21

Excellent buying experience

"This is the second PC I have purchased from Puget, and both times have been extremely impressed by their attention to detail and customer service. They have a knowledgeable, courteous staff who always respond in a timely manner. I would highly recommend that anyone in need of a new computer buy it from Puget. You won't be disappointed!"

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Verified
5/5

2023-11-14

THANK YOU GENO

"I have never dealt with a company like this before—one of the best customer experiences I have ever had. Thank you, Geno, for your A+ service and professionalism. I'm very grateful for your team's service and attention to detail. I can't wait to receive my computer. Thanks again!"


Verified
5/5

2023-10-30

Very satisfying experience

"Geno was extremely helpful! He made the experience relaxed and provided lots of information in terms of what I needed for my system."


Verified
5/5

2023-11-07

My go-to source

"I've just ordered my third system from Puget, going back a dozen years (not because they wear out, but to take advantage of new technology). Their people are always super helpful and knowledgeable. "

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Verified
5/5

2023-11-07

I won't buy anywhere else

"We are ordering our second computer. I really appreciate the advice and knowledge shared. I wouldn't go anywhere else to buy a desktop."

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Verified
5/5

2023-10-31

easy

"Wonderful experience so far... looking forward to receiving the box"

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Verified
5/5

2023-10-24

Amazing support overall!

"Loved the experience on picking up what I needed and decided what to do with my build. Support was incredible and amazing at every step of the process! Loved it!!"


Verified
5/5

2023-10-23

Loved it!

"The guys at Puget were very helpful in conversing with me to figure out exactly what would be best for my editing system. I am very satisfied. Thank you!"

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Verified
5/5

2023-10-18

The best BIM Workstations you can get

"Your machines are fast, rock solid reliable and at decent prices. "

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Verified
5/5

2023-10-12

Easy Intenet Ordering

"It was very easy to configure and order an appropriate system for my needs. The Solutions options provided the perfect answer to my needs. I could easily find answers to questions on components."