"My experience with Puget Custom Computers was top notch. Right from my first contact with Puget's sales engineer, I was explained in detailed the different choices I had for the gaming computer I was purchasing for my son. The sales engineer did not try to push me to purchase more costly options. His services were consultative at all time and I really appreciated this. We were very amazed at the level of detail and care that had been put into building, testing, and shipping the computer. From thermal images to a clearly written user manual. I would definitely use and highly recommend Puget in the future and to others. "

"The customer service was excellent. Both the sales reps and the technical support staff were patient and helpful when answering my many questions."

"I would not hesitate to buy a compute from Puget Custom Computers. System is first rate; service is first rate."

"Puget Systems staff were all very supportive and helpful. My final sales rep was Jeff Stubbers. They were fully willing to discuss all my pre-sale (and post-sale)questions. And made suggestions to help me get the machine I wanted, balancing price with features (and weight).

Pricing is a bit on the steep end, but I guess when you are buying a custom-built laptop that is to be expected. This was a far better experience (so far) than purchases from TigerDirect or NewEgg. I am sure a machine "close" to my needs would have been cheaper, but then I didn't want a machine "close" to my needs.

I was able to order a 15" laptop with the maximum of 16GB RAM, an i7 Mobile 2.7GHz processor, 1TB SSD hard drive, swap out the DVD space with a holder for a second 2.5 hard drive, Win 7 Professional, a matte screen, and no bloatware. I am thrilled with the configuration.

I did want a second 1TB SSD hard drive, but the Puget price for the 1TB SSD was substantially higher than what was available elsewhere (like B&H Photo). Puget built the machine with it already designed for me to install that second drive myself after buying from B&H.

Very understanding and cooperative. I may come back and update or submit a second review once I get the unit in hand."

"Customer service is light years ahead of Dell/Lenovo."

"Great machine. Excellent to work with. Super impressed with the attention to detail."

"Everything was great. Ordered a semi-custom PC, and received excellent technical advice prior to ordering. Requested a special delivery date, and PC arrived when expected and in good condition. Was very well protected for transit. Came with all connecting cords, parts manuals, etc., including their own manual."

"Delivered as promised - no problems"

"Great company to do business with."

"Very professional, timely, well-documented work. Highly recommended."

"helpful, courteous and efficient."

"I ordered two computers from Puget several years ago, and my most recent ordering experience was equally positive. Their customer service and their product quality are both fantastic!

And their putting a big red bow on my new computer (which I received prior to Christmas) was a fun touch! :)"

"If you limited me to a single word for this review, it would be "BEST." Puget is everything I look for in a shopping experience - competent, friendly, knowledgeable, prompt, easy to work with, reliable, and great products. I have purchased PCs from a variety of companies from single-owner businesses to large companies like Dell, and Puget stands out above them all. I have always worked with William George in customer service/sales and he is quite expert and steers me towards the best solution for my needs, rather then trying to sell me the most expensive solution. On follow thru their service department is also exceptional. Other than I wish they were open longer hours and on weekends, they are always reachable and it is such a joy to talk to someone who speaks English fluently and is truly knowledgeable about my particular custom-built PC. I have now had my PC 6 months and they sent me an email to schedule a free checkup.

On this particular order, I realized after I received my PC that, thru no fault of Puget's, I really needed something completely different, since my personal circumstances had changed. They made it incredibly easy to ship my unit back and exchange it.

I was originally drawn to Puget because I read that they make quiet and even "silent" PCs, and they certainly do. Today, however, my interest more stronly lies in a custom unit, built to meet my needs, and loaded with absolutely no software that I have not specifically requested.

I buy a PC about every 5 to 6 years and I hope that Puget will still be in business when it is time for my next one.

Note: I did not check the "Puget asked me to write this," although indeed they encouraged it. I did not check the box because I would have written a review anyway and they simply guided me to a cite where the review would be of greatest benefit to them.

"

"What an awesome company, they were great from the initial design of the computer asking about what I would use it for and any outliers that I might have forgotten about. They were great about giving me ideas for less expensive ways to do the things I wanted to have and where I could upgrade without it costing me a fortune and all over building me a fantastic computer! And they were patient, I must have called 6 or 7 times over a few weeks before I finally decided to build it. Shipping and packing was perfect as well, just the right amount of packing without it being overwhelming but nothing short of a fall could have hurt it. All in all I recommend them highly, I'd definitely do business again."

"I'm very pleased -- thank you."