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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-12-16

"Best computers I have every owned. Puget System's sales staff is very helpful in configuring your system to get exactly what you want. I've had a computer from Puget Systems for 3 years and have never had a single problem, which is why I just bought three more."


dvv
Verified
5/5

2013-12-16

"My new little server from Puget really meets and exceeds my expectations. Thank you, guys!"


Verified
5/5

2013-12-14

"While not for most people, customizing my computers is important to me and always a delight to weigh various options. The Puget site was one of the best for providing a wide-range of options to get a base configuration. Then I had a personal, phone consultation to finish things off and I think the suggestions were spot on. The machine works perfectly for my intended uses. I already have too many computers but this was such a good experience I wish I could buy one once a month!"


Verified
5/5

2013-12-14

"Incredible customer service and love the computer. Would recommend to anyone! "


Verified
5/5

2013-12-14

"What a pleasure to deal with a company that knows their business and knows how to treat a customer! I had a better experience than I expected through every step of the transaction. This is my second Puget computer, and it won't be my last!"


Verified
5/5

2013-12-11

"Excellent. The prep work was amazing and the customer support very good."


Verified
5/5

2013-12-10

"This was my second computer from Puget. Communication with the Puget folks is always excellent. Their products (desktop and laptop) are of top quality. You might be able to get your computer faster from Dell or from anyone of the larger companies, but doing business with Puget always seemed more personal, like with a close friend."


Verified
5/5

2013-12-10

"This is a great company. I am a little old lady with a camera. I needed a new computer and purchased one from Puget in 2009 . Have had 2 issues the first one was a non functioning USB port. they replaced it immediately. Most recently I called about the sound going in and out? Christopher Crader stayed with me until the problem was solved. I bought the computer 4 years ago and needed no insurance plan
Think about it, pretty exceptional
Kay Jelinek
"

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Verified
5/5

2013-12-09

"The Puget System is the BEST of all, I wil do business with them again and I highly recommend them to anyone who interested to buy custom build computer. Laszlo Roznauer Fairfield Bay, AR 72088 "


Verified
5/5

2013-12-08

"I teach computers and networking in a S. Florida high school. Purchased an Aquarium Computer kit from Puget to use as a technology demonstrator/recruiting tool. Every student that sees it says it's the coolest thing they've ever seen, and how can they join my program?

Mission accomplished! Thanks Puget!
"


Verified
5/5

2013-12-06

"
This is my 2nd computer purchase from Puget Systems. Recent purchase is a "Spirit" Desktop modified for additional noise suppression. Recommendations from Puget's William George were implemented and were dead-on; noise is not even detectable and yet the cooling appears quite good!

Hardware appears to be very well built. Assembly technique is solid. I have experience as both a technician and engineer. I do believe that Puget's staff is doing an excellent job to keep an up-to-date eye on supplier's equipment reliability and performance.

The printed manual is as I like it. It is specific to my computer in that it doesn't talk generalities; it covers only my specific machine so I don't have to sort through several equipment models. The manual comes in a nice hardbound robust personal notebook. Rigorous Test data are given. Contact information on Puget's component suppliers is listed . The build process is recorded through each step and it is available on-line as it is assembled. CDs containing the Operating System, Tools for troubleshooting, and other supporting hardware are included.

Customer interface with all of the staff that I have had were very helpful and accommodating. Operating performance of equipment is excellent. Puget appears to be a first class operation.


Brian
Boulder, Colorado
"

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Verified
5/5

2013-12-05

"I am very happy with my new PC. I had some problems with the Blue-ray player but Puget Systems took care of that right away. This is the most trouble-free system I've ever had. "


Verified
5/5

2013-12-05

"Though it was pricey, I am thrilled with my Traverse Pro laptop from Puget Systems so far. I know it's a quality build and find it perfect for my needs. Puget's customer service, though, is the best thing about them. Before purchase, I asked for a review of a build I made on their website and got multiple personal responses to all my questions--each one in a day or less, despite the fact that it was a holiday weekend. During the build, they have an online status update system that's really intense and interesting. Once I got the computer, I followed up with a technical support issue and got the same quick turnaround, and their solution worked the first time with a quick download from their site. If you're not planning to build your own custom PC, I would definitely recommend this company."

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Verified
5/5

2013-12-05

"They were fantastic. Good help with information before the sale. Good follow up during production. And close follow up during my deployment"


Verified
5/5

2013-12-05

"One of the best customer service experiences I have ever had. Outstanding..."