"Delivered as promised - no problems"
"Great company to do business with."
"Very professional, timely, well-documented work. Highly recommended."
"helpful, courteous and efficient."
"I ordered two computers from Puget several years ago, and my most recent ordering experience was equally positive. Their customer service and their product quality are both fantastic!
And their putting a big red bow on my new computer (which I received prior to Christmas) was a fun touch! :)"
"If you limited me to a single word for this review, it would be "BEST." Puget is everything I look for in a shopping experience - competent, friendly, knowledgeable, prompt, easy to work with, reliable, and great products. I have purchased PCs from a variety of companies from single-owner businesses to large companies like Dell, and Puget stands out above them all. I have always worked with William George in customer service/sales and he is quite expert and steers me towards the best solution for my needs, rather then trying to sell me the most expensive solution. On follow thru their service department is also exceptional. Other than I wish they were open longer hours and on weekends, they are always reachable and it is such a joy to talk to someone who speaks English fluently and is truly knowledgeable about my particular custom-built PC. I have now had my PC 6 months and they sent me an email to schedule a free checkup.
On this particular order, I realized after I received my PC that, thru no fault of Puget's, I really needed something completely different, since my personal circumstances had changed. They made it incredibly easy to ship my unit back and exchange it.
I was originally drawn to Puget because I read that they make quiet and even "silent" PCs, and they certainly do. Today, however, my interest more stronly lies in a custom unit, built to meet my needs, and loaded with absolutely no software that I have not specifically requested.
I buy a PC about every 5 to 6 years and I hope that Puget will still be in business when it is time for my next one.
Note: I did not check the "Puget asked me to write this," although indeed they encouraged it. I did not check the box because I would have written a review anyway and they simply guided me to a cite where the review would be of greatest benefit to them.
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"What an awesome company, they were great from the initial design of the computer asking about what I would use it for and any outliers that I might have forgotten about. They were great about giving me ideas for less expensive ways to do the things I wanted to have and where I could upgrade without it costing me a fortune and all over building me a fantastic computer! And they were patient, I must have called 6 or 7 times over a few weeks before I finally decided to build it. Shipping and packing was perfect as well, just the right amount of packing without it being overwhelming but nothing short of a fall could have hurt it. All in all I recommend them highly, I'd definitely do business again."
"I'm very pleased -- thank you."
"This is the second time I've purchased a computer from Puget Systems. So far everything has worked well and when I needed help their customer service was easy to deal with. "
"Hands on help from staff the whole way. Very impressive turn around, knowledgeable staff, and great inventory.
All around a great experience."
"Both the finished product and Puget's customer service are top notch. My sales rep was very quick to respond to my emailed questions (even over the weekend). It was cool to watch the build progress and testing via their website. The system was extremely well-packaged for shipping. The system runs silent and fast."
"Computer arrived with a big bow on it! They even took pictures of it before sending it to me. Was packed amazingly well and the computer works great. Takes a little bit of time for them to build the system and ship it, but quality work can't be rushed! So it's well worth the wait. Just awesome!"
"Delivered quickly as promised. Flawless systems performing beyond our expectations."
"I've purchased from Puget Systems in the past and once again the computer worked perfectly. They also provide many small extras such as a binder loaded with the results of testing the computer before shipping, recovery dvd's etc.
When one of their systems arrive it is always fun to open up and look at their wonderful construction. I used to build my own but they never looked nearly as sharp as PS.
Every aspect of dealing with PS is always first rate."
"An excellent company with outstanding responsiveness to customer needs. "