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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-08-09

Pleased customer.

"I requested PumpProducts repackage Liberty Pump to ensure it arrive undamaged. They made sure pump could not be damaged by shipper."

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Verified
4/5

2022-08-05

Plumber

"Was Fine and will do again"


Rep reply posted 2022-08-10
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hi SmilingNewt, thank you for the positive review! Please let us know if we can do anything in the future to make your experience with us even better! If you ever require assistance, give our staff of experts a call at 800-429-0800!”


Verified
5/5

2022-08-03

Fast shipping and right pump.

"We ordered our pump on Sunday and received it on Tuesday. No issues. If we ever need anything else we will order."

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Verified
5/5

2022-08-01

great service thanks

"great service thank you much"

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Verified
1/5

2022-07-29

Did Not Deliver

"I have never received the pump I ordered."


Rep reply posted 2022-08-02
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hi GentlePony, your order is shipping today (8/2). The estimated shipping time is 5 days so your order should be delivered soon. If you require any further assistance, please do not hesitate to call our pump experts at 800-429-0800.”


Verified
5/5

2022-07-27

TOMF

"GOOD SUPPORT! COMPETITIVE PRICES! SHIPPING LOWER!"


Verified
5/5

2022-07-26

Pumped Up

"Great purchasing experience!"


Verified
5/5

2022-07-25

Exactly as advertised

"Quick delivery and works great!"

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Verified
1/5

2022-07-23

Shipping

"I was originally told it would ship 3-5 business days. I called them 8 business days later and they said there was a new estimated ship date 4 weeks out. No update or anything from them I had to call and find out what was going on.
"

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Rep reply posted 2022-07-25
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hi Mushy Elephant, I would like to apologize for the lack of communication from our side. The supply chain crisis currently facing the industry makes lead times and shipping dates difficult to determine in certain instances. Our sales and shipping departments work hard to make sure our customers get their orders in a timey manner. If you require further assistance or clarification please call our experts at 1-800-429-0800 or email us at info@pumpproducts.com.”


Verified
5/5

2022-07-22

quick and easy

"First-time customer, quickly found exactly what I needed and had checked out in a matter of minutes. I'll be back..."


Verified
5/5

2022-07-21

Don't hesitate to call

"I called to ask a few questions about how to overhaul a water pump just before closing time (5pm EST).
The gentleman I spoke with for a few minutes actually was most considerate --he actually call and left a voice message when the call was disconnected/interrupted.
Without much delay, I made an order for the parts.
Thank you, Pump Products man, whoever you are -- you're a good businessman!!
"


Verified
5/5

2022-07-19

EFFICIANT!!

"easy, fast, had what i needed at a great price!"


Verified
5/5

2022-07-19

Very Helpful

"Ryan was helpful in picking the correct pump for our sewage pit. "

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Verified
5/5

2022-07-17

Returning Customer

"Ordered Special order pump once before and pump arrived and was exact replacement no issues. Reordered 2nd pump now and expect it will be the same. "


Verified
5/5

2022-07-15

Pump products

"Found the part I needed on Pump Products website, put my order in and in a short time I had my pump up and running. Very happy with service I got from them."

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