"Good products and easy site to use"
"Great site and easy to find the pump I needed. Great price and in stock, will definitely buy again!"
"Online searching and ordering was very straight forward and efficient with your website."
"Quick ship service. Part description was great!"
"Smooth easy transaction. Product as described."
"My parts were very easy to search for on the website. "
"Easy site navigation and the right products."
"Just need o rings. They fit in a business envelope. I'm in no hurry. No choice but Fed-ex for $ 14.94 about half the cost of o-rings. Really ? A stamp is 58 cents.
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“Hi MagnificentDuck, thank you for reviewing our services! Unfortunately our shipping rates are determined by Fedex so we have very little control over them. We do, however, utilize the most inexpensive rates from them as we can. Thank you for understanding. Also if you ever require assistance, give our staff of experts a call at 800-429-0800!”
"fast and easy to order online."
"VERY EASY PURCHASE W/O THE NEED TO CREATE AN ACCOUNT"
"Product as Described, arrived on time."
"ordered pump but forger the float switch...no worries had it to me in 1day"
"Out of water... with no jet in hand and only a foot valve with twin pipes laying on the lawn... just not a good feeling. Despite it being Sunday I ordered the jet assy overnite and it arrived Tuesday? I don't blame Pump Products... Shipping these days is questionable at best. The Jet assy arrived Tuesday afternoon and I had water tuesday night again thanks to PumpProducts. Packaged nicely and in perfect order. I only question Gould's quality these days? Why.. the jet that was in there was two yrs old and sprung a leak and the foot valve screen had come loose as well? Hmmm. Lead free? bad lot? not sure but the last one lasted nearly 20 yrs so a bit disappointed there. Again, NOT Pumpproduct's fault. I can only give them 5 stars but they deserve 6. Great service, price and I've got water again! YAY!"
"website very easy to use."
"Fast shipping , item as expected , very pleased"
"Shopping for pump parts is not my idea of recreation. I just want to find the right part, get it ordered, get it delivered, get it on, and get pump back working. So far, finding the parts and getting them ordered was easy. They stated if parts were in stock or not, which helps tremendously."
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“Thank you for the positive review! Please let us know if we can do anything in the future to make your experience with us even better! Also if you ever require assistance, give our staff of experts a call at 800-429-0800!”