"Web site was easy to navigate, customer service was friendly and knowledgable. Delivery was when promised."
"great prices - especially if you decline accessories the first time they are offered. A bit more "upsell" than I might have preferred, but they were pretty reasonable about it."
"I bought the Canon Elure 100 from this store. I could say excellent, smooth and fast transaction. the seller SAM took care my order, he is very nice. I could recommend my friends for this store."
"I ordered the product on Sunday and I received and e-mail asking to contact them about credit information on Tuesday, confirmed and made changes they asked for and called back immediately within 5 minutes. Then on Wednesday I received an e-mail confirming my order and saying my order would be shipped after verification of payment. I hoped to get the item on or before Friday so I opted for the additional shipping, It is not going to happen, at this rate I will be lucky to get it by the following Wednesday which would be a week and a half later, don't hope to get your items quick even if you pay for faster shipping."
"Pricing was fantastic. Accessory packages for their cameras are very nice. Customer service was very nice."
"A great service plus great sale people. They are friendly and will guide you through the process to determine exactly what you need.
Recommend seller A+++++++"
"Very low key and informative salesperson. He took time to explain the camera's features and made sure I knew what it cost. I received the camera by ground delivery 5 days from placing the order. The camera was the lowest price of any site I visited and much lower that the local stores."
"Great prices and very fair shipping charges. Customer service is a little pushy with add-ons."
"This reseller is very DIShonest about their product. First of all, they try to sell me battary without disclosing its specification like its capacity. Then they sell me a tripod with a height I specifically asked for but when the order confirmation email arrived, it is not the model I was asking for. When I called to remove the battery and tripod from the order, they refused to do so because they claim it is already in the shipping dept, which I only put my order in 15 mins ago. When I asked to cancel the entire order rather than just removing the two items, they refused to do so because they claim the order is being shipped out. So I am going to the credit card company to dispute the charge and will refuse the delivery from UPS when it arrives, if it arrived."
"I took 2 weeks finding the bes camcorder for my price range (cannon elura 100). Then I spent a day to find the best prices. Then I spent a day finding that the 3 lowest prices were from companies that were engaged in bait and switch, overbilling, substituting cheap products or downright fraud. That left me with Rainbow. Yes everyone mentions that you have to confirm your order over the phone and they try to sell you some additional accessories. So what! That's leagle and I don't begrudge them trying to make some extra sales to make up for their low profit margin. I spend 60 seconds saying; "no thank you" and save $20 -$150. Instead of placing the initial order on the web, I called the 800 number and got everything done at once and they thru in a free tripod and cleaning kit. This camera is to be a gift but if I ever need accessories I'll go to their site first to check prices.
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"Great customer services, very helpful and knowledgeable of the merchandise."
"Excellent experience, very good website, multiple options and cheapest prices. All time available and great offers"
"Don't trust these guys at all.They added item's to my order I turned down when I had to"verify" my order over the phone.I politly said no thank you I just want the camera.and he was not happy.A real hard sell(like buying a car almost)finally he said ok and hung up.I checked email on order and everything I turned dowm was on the order.To cancel was even harder.I was on put on hold every time as soon as I would give them the order number.45 min's.mean while with another phone I keep tring other dept. and finally canceled.They say oh don't you still want the camera-not from you guys.Also the price on the web jumped $20 at checkout,I thought that's strange but went ahead.Bottom line dont trust em unless you are planing to buy other item's to go with your order.Oh don't you need a $100 memory card,a $50 battery charger,bag etc.Very shady"
"The customer service was amazing for an internet sale. I place the order online on a Saturday night. Sunday recieved an appreciated call from Shawn Ext 344 to confirm the order, answer questions, say thank you and most importantly earn a customer that will return and recommend their business to others."
"Great prices, beast I found. No Nonsense odering ...very quick. Waiting a long time to get a sales person place an order was the only negative.
Have bought from them before and will do so again."