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Verified
5/5

2006-11-29

"Fast shipment. Good customer service and excellent price with very low shipping charges. Guess, no one can beat this price. Received product(sd630 canon camera) as ordered/listed. Will shop again in future"

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Verified
5/5

2006-11-29

"Their prices were very competitive with the market. After I placed my order, they called to confirm information which was appreciated. The item was delivered on time."

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Verified
4/5

2006-11-29

"Purchase through the internet was easy. Was asked to call and confirm credit card information. After this took place I was offered to purchase some other items like an upgraded memory card and increased warranty protection. These were at a good price, so I accepted. Overall, the people seemed friendly and I would do business here again. "

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4/5

2006-11-29

"These guys were very quick and helpful. I will be shopping here again. I would recommend these guys to anyone who is going online to shop."

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Verified
5/5

2006-11-29

"I had a good experience with this company. I bought a digital camera and they offered me several free accessories and a back up battery for much less than the going rate. The package came quickly. The also called me several times because my shipping and billing addresses were different and they wanted to ensure than not fraud was involved."

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Verified
5/5

2006-11-29

"Courteous personnel. Prompt processing. Reliable service. Other experiences with online competitors have not been as swift. I would definitely do business again with Rainbow Tronics.

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5/5

2006-11-29

"It was a good price, very easy ordering, no hype to sell extra stuff."

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Verified
5/5

2006-11-28

"Great Pricing! Friendly Service! Haven't recieved camera yet, but they offer bonuses, friendly sales staff and most important great pricing."

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5/5

2006-11-28

"Easy to order by phone. Very nice salesperson, very good price."

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Verified
5/5

2006-11-28

"Customer service was great. There was no pressure to buy additional accessories. I also appreciate the recommendations that was given by the sales rep."

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Verified
3/5

2006-11-28

"Assistance was needed with a problem with the order. When calling, it took 20 minutes to talk to the correct person."

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1/5

2006-11-28

"Rainbowtronics.com is a scam company. I ordered a Canon g7 which was listed in stock on their web page. My credit card was immediately charged but one week later, it still showed as "in shipping". I spoke to Pete who told me that it was shipped out and that I would get a tracking e-mail. When I didn't, I called back and got different answers . . . it was on backorder, about to ship etc. At this point, I no longer wanted to deal with this company because my gut feeling was that I was being scammed and asked that my order be cancelled. The salespeople would not help me and I was immediately transferred me to "customer service" where I was disconnected or put on hold until I was disconnected. It made me sick. I spent hours on the phone because each time I called, it was about a 20 minute wait. I sent e-mails but no matter what I said in my e-mail, the only response was that I had to call. I filed complaints with Yahoo Shopping since they have them listed in the buyer protection program. A manager from Rainbowtronics then called me and said my camera was set to arrive the next day. Yeah, right. I still haven't received my refund yet so it looks like I will have to be filing a dispute with my credit card company. "

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Verified
5/5

2006-11-28

"I will definitely order from Rainbowtronics again, as well as recommend it to anyone. The customer service agents were extremely helpful, informative, and friendly. I recieved the product on time and in promised condition. "

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4/5

2006-11-28

"I bought a Sony Camcorder from here. I am waiting for the shipment. I ordered it on phone. When I called the them up they put me on hold for a long time. After some 10 minutes, a salesperson came on line. He was very pleasant, very knowledgeable, and efficient. The sales men tried to sell me some unwanted accesories which I naturally declined to take. Overall a good experience to buy."

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4/5

2006-11-28

"Order was placed on a timely manner. Prompt response received from the representative. Email confirmation was also quickly received after representative contacted regarding billing issue. Order is currently being processed and hopefully will arrive as specified on the shipping."

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