"I did. And was told after quite some time to call an 800 number. I told them on social media if I had to do all that I was moving on but screw you for wasting my time. They reponded by telling me to give them my receipt number. So I posted a gif of Forrest Gump and asked them.if it sounded like I got an order in. That's when the blocked me. Read through all the bad reviews and notice the pattern"
"Did not receive what I ordered; Now have to wait 3 more weeks before I get what I paid for.
Customer service has been helpful to their ability. But was trying to charge me $50 more for the correct one... ??? "
"Extremely fast shipping, installed fairly easily, about 35 minutes."
"Was advised I’d receive delivery in 2 days. One box received timely; but advised second box is delayed 11 days."
"I had trouble ordering on your web site so called, the lady I talked to was patient and polite, took my order perfectly. I got the email as she said and everything was perfect."
"Ordered clazzio seat covers for my toyota tacoma. Great pricing and fast shipping! Thanks again!"
"I thought I was ordering DIRECT from the manufacturer, Bakflip. Apparently not. My initial shipping estimate was March 30 - May 6. This has now been pushed back another month. Not too happy. "
"Michael was great and helped me with a discount"
"I made a purchase. Everything I say here I can support through emails. I was sent the wrong item. Things happen. For over 1 week I have been trying to get a return authorization. RealTruck keeps promising they are working on it but it has now been over a week. I am out $300 and I have the wrong item. RealTruck’s customer service ****! RealTruck takes your money, sends your the wrong item then won’t assist you with the return. DON’T PURCHASE FROM THIS COMPANY!"
"Good experience with service rep., helpful in making decisions"
"they were very professional and took care of all my concerns about the item i was about to order
"
"I ordered for a school district which is tax exempt. I was asked to email a tax exempt form to the company, which I did after placing the order. The next day I received a message that the order had shipped and that the taxes which had been charged would be removed from the bill. The woman who helped me did an excellent job and I was pleased with her and the quick way everything was taken care of."
"We got a lot of help in picking up the exact part, very fast, and even got a discount. Free shipping as well. "
"Service rep. Kevin D was a pleasure to work with and you guys had the best price on the net. "
"Matched Price of competitor and helped submit order "
A rep from RealTruck, RealTruck.com, has responded:
“Hello, we apologize that you have not received your order yet. I would like to review this case and help clarify any questions or concerns you have. Please let me know your email, support ticket, or order number so that I can further assist. Melissa.huffman@realtruck.com”