"Patient, knowledgeable and genuinely invested in helping obtain the right product. "
"Great customer service and prices."
"Betty was very understanding of my concern and was able to help. With her friendly service your company have my business."
"Donald was fantastic in every step of the way. I would gladly do more business with him again. Start of a beautiful relationship with him and realtruck.com."
"Found the item I needed. Purchase made over the phone was easy and fast. Sales agent was informative and polite. I will recommend Real Truck to my friends."
"Ordered by phone and was told I would get an email today with a shipping tracking but did not. Customer service guy was very nice and completed my order quickly yesterday and said I would get an email with shipping tracking after 3pm. It's 730pm and no email."
"Found that my experience with a rep over the network worked out fine and did not have too much of a problem. I would have liked purchasing the item through its website but getting assistance via a chat worked out fine as well."
"I called in to Realtruck to order some running boards for my truck.
The call was quick and to the point.
The representative took my information and found what I was looking for without me having to repeat any details.
The part was in stock and the price I was given was great.
All i had to do was provide my card information because the representative had my shipping address already in the system from a previous order.
From start to finish the call/order took about 6 minutes. That's why i'll continue to do business with Realtruck.
If they want to send me products to review and post on social media I am open to doing that for them since they have treated me well."
"Went to website, and site indicates something was wrong, and to call their toll free number to order. Got Jeffrey I think his name was, and couldn't have had a better experience. Quick, easy, and shipped the same day. Awesome "
"THE SALESMAN GAVE A PROMISE OF AN EARLIER DELIVERY DATE JUST TO FIND OUT THE NEXT DAY IT'S 4 WEEKS OUT...JUST TO MAKE A SALE.
E-MAILED AND CALLED, NO ANSWER...
EIB-LB81-82-007-01-02
Eibach PRO-TRUCK Rear Lift Block Kit
NOT COOL!"
"Their site clearly indicates free returns within 30 days. It has been frustrating to say the least to return floormats for my vehicle. The floormats did not fit, and trying to return them has been god awful. I sent numerous pictures, they wanted more. If there are free returns, it should make no difference. Have been on the phone with them twice, and over three weeks have close to a dozen emails. Would not do business with again nor recommend. "
"The item listed on site described seat covers as wetsuit/neoprene material. However, the item I received as made of polyester. Additionally the front seat covers were ordered for bucket seats, and the shipped item was for the 40/20/40 seat."
"It was easy to get answers form the chat with Raul he was able to get me what I wanted and was very knowledge in answering all my questions."
"Very helpful crew. I contacted these guys a few times before making my purchase and each time they were super professional and helpful in my choices."
"Always a pleasure to deal with customer service reps. Once I have my part found, usually have my order placed within 5 minutes."