"There website is full of false advertising when it comes to when items will be shipped. They might say it'll ship today but that's a lie. Then they provide some lame excuses about selling out right before you ordered it. And to top it off, they take your money as soon as you order the product, imagine not having an item in stock, no idea when you will have it in stock and still taking your customers money. I advise any and everyone to order from somewhere else, realtruck.com is by far my worst on-line buying experience."

"Purchased an item 12/31/20, as of 3/26/21, still have nothing. Many emails back and forth trying to resolve have yielded only a loss of time, and I am out $400 bucks. Credit card company will not do a charge back beyond 60 days. What a rip off.
It appears they do not stock anything, just drop shippers. "

"I ordered a snow plow from these guys.
It arrived by truck within a week and they also handled additional issues for me regarding a wireless transciever replacement. I'm not sure why they have so many bad reviews but my experience was decent and I thought they were professional and helpful as well!"

"ordered a bumper from real truck that was listed in stocks and ships in 7 to 8 days. A week and a half later after many unanswered calls I was informed that it was on back order and would ship in 2 to 3 weeks. After a month and still no tracking number and many phone calls I was informed it would be 2 months. At this point I said forget it I want a refund. But this order has taken so long I've actually moved and changed bank accounts and instead of taking my new info so I could get a refund they told me they would have to send me a check and that would take 3 to 4 weeks to process. So they will have had my Money sitting in there bank for over two months without delivering $#*!. OH AND TO TOP IT OFF THEY STILL HAVE THE SAME PRODUCT LISTED IN STOCK AND READY TO SHIP IN 7 TO 8 DAYS. Due to their bull$#*! business practices my business has been shut down and my money gone for 2 months. Still waiting for my money!"

"Ordered parts, received the parts in good condition but there was an error in packaging by the manufacturer (EGR).
After getting the runaround for over a week from REALTRUCK I contacted EGR by sending them an email.
Less than two hours later the replacement was being shipped.
I would buy product from EGR but never anything from REALTRUCK...

REALTRUCK ****,

Gary S.
Milw, Wi"

"Do not buy from this company. Ordered a bull bar from them, cost 439.00. I ordered the part the sales rep said would fit my make and model. The part arrived but it was the wrong part number and would not even come close to fitting my car. Called real truck, tried to return and exchange part for the correct one.
Never got a real person. However got an e-mail from my assigned rep, Jessica H. ext 1451, saying they had to get permission from the Chinese manufacturer to return the incorrect part THEY SENT BY MISTAKE. Two weeks down the road and they will not return my calls. I have spent more time trying to chase this down than the 439.00 is worth. BUYER BEWARE, you have been warned. Next stop the better business bureau and to raise some hell on the internet.

"

"I am not going to call them a scam nor a sham but what I will say is that they are irresponsible as a company and that they don't honor their customer. Go somewhere else to purchase your truck product because after all the bad reviews that have been written about RealTruck.com you should think twice before purchasing from them. "

"I ordered tonneau cover in May 2020, but as of Sept. 2, 2020, I have not received it and they already charged. It appears they were once a good company, but something about COVID-19 impacted their company and they aren't being truthful about products they have and don't have in the inventory. I recommend you submit a complaint with the North Dakota, Florida, Michigan attorney general office, as well as FBI and FTC. Realtruck is registered in North Dakota, their parent company, THI E-COMMERCE, LLC, is registered in Florida and have principal mailing address in Michigan. I'm in contact with the attorney general's office and they say they haven't heard any complaints about Realtruck, so the more people who complain, the more they will look into it. I believe they are breaking the law with fraud, misrepresentation, and collusion. "

"Absolute scam... If you know you want a product 1000% go ahead they have nice stuff but if you change your mind or find a better deal game over. Customer service will straight up avoid you or use stall tactics in order to be unable to cancel your order and steal your money. They don't call you back and if they contact you it's not which ever preferred method you requested... Stay far away from this place I'll be calling my bank to dispute but I can see their little borderline illegal wording in their fine print..."

"I will provide an honest review for my recent experience, as this company deserves fairness.
I have purchased Gator retractable cover on their website. I didn’t know that they honor and provide discounts to Military Veteans and have completed the purchase. Shortly after, within a few hours, I found out that they offer a discount of 10%. I contacted Real Truck via chat and spoke to Greg G. I have told him that I placed the order and wanted to know if they can still apply the discount. Greg and the company went above and beyond and made sure that the 10% would be refunded to me. Normally, once you place the order - there is no way to get the discount. The company also sent me the items and I have received them within a few days. Fantastic customer service, top quality products and great prices."

"This company is an absolute joke 0 customer service and pray to God you don't get sappora to help you! "

"Ordered this in July, it’s now August 8th. Received a estimate shipping between Aug 3rd and 8th, only for it to be changed again to Aug 10th through 15th. Poor customer service as you never talk to a person only a automated system via chat. They take your money and then fail to let you know item is back ordered. Filing a official complaint with BBB and seeking dispute with my bank. Sorry excuse for a reliable company. The absolute worst I’ve ever dealt with. "

"I purchased a truck tent. After a week, I contacted. It took 10 contacts, 22 days and endless grief before they announced that the truck tent was on backorder and they needed to cancel. I never write bad reviews but these guys changed that. "

"Ordered a truck shield weeks ago, no shipping product by real truck, took my money with no problem but refuse to ship product, sent several emails and no replies, tried to call and left several messages and no return calls. It is apparent this company is stealing peoples money and not shipping products ordered. my last alternative is to file a complaint with the better business bureau, and file a fraud scam with my credit card company against real truck."

"Worse online purchase experience ever!!! Buyer beware, wish I had done a cursory review of them prior to making the purchase. Now the gift I bought for my wife is a month late. Real Truck truly ****!"