"Talk about amazing and really know there stuff. If they don’t they find some that does. I was happy when I hear the man say I have no clue but let me find that answers for me. Really shows they don’t just say things to make you happy. "
"I get the whole shopping at Amazon and other internet resellers thing and I don't want to devalue that, but the guys at RealTruck are amazing! Call them, talk to a real person and you will see these guys really know the products they sell and can answer any questions you have. They are down to earth and have your needs in mind. Everything I buy here is typically cheaper than most other places and they are very pleasant to chat with. It's nice in this digital age where there isn't a lot of phone communication to just call and have them work out the details for you. Daniel and Alex both get 5 stars on the 2 separate orders I've placed with these guys! Keep up the good work!"
"Quick and easy. Affordable. "
"I buy frequently and always get a knowledgeable representative. They provide great service and products.
Thanks"
"It was a great buying experience."
"Real trucks is a reseller… after placing an order you will get a call from someone who can barely speak English. The covers we received were terrible for fit and finish and the company would not take them back because we exceeded their 30 day policy No consideration was given to quality. Stay away from this company!!!!!!!"
"Everyone from sales to customer service was more than amazing! I would definitely recommend and shop again."
"Response, service and pricing were exceptional "
"Very satisfied with the price for the 2022 Ford Maverick Tonneau Cover. It was on sale for Black Friday and I also received another 10% discount when I chatted with the online rep."
"I finally found a gift that my son was going to love and be completely surprised by only to have the package delivered with a shipping label affixed to the original box clearly showing what is inside!! I guess that's why Amazon is the preferred shopping platform - they clearly tell you if the package comes in the original container and ask if it's a gift so they can re-package it accordingly. Lesson learned!!"
"Not much to tell. Chat got me to the best solution and extended a black Friday discount. Wonderful"
"I went back to RealTruck based on my previous order from them and I was not disappointed! The order process only took a few minutes, the order was shipped the same day and is due arrive via FedEx and scheduled to arrive only 48 hours later.
"
"Bought running boards. Boards are great but brackets are missing hardware. Big runaround and lots of time trying to get hardware. Everyone there seems so confused. Made me buy another set of brackets to get hardware but now the tell me they can’t get brackets due to backorder. Several phone calls and emails just to discover I have to return the whole thing. "
“Hello Steve, I am terribly sorry for the frustrating shopping experience that you have had. Please provide me with your email, order number, and or support ticket number so that we can provide a more streamlined process for you. ”
"Ordered my running boards and had them in 2 days. Went to install them and discovered 1 was damaged. Called in to report the problem and was very satisfied with customer service. Sent in pictures of damage and within promised time I had replacement on the way. Only problem was instructions showing difference between left and right side the drawing was a little too small. Once I got my reading glasses on and studied very closely the instructions were clear. Definitely recommend."
"This company is nothing but a front for a scam. If you actually purchase anything from them you'll get an email confirming and that's the last you'll hear from them. If you reach out and contact them to inquire you'll be told 7-10 days and your order should ship. you'll wait 7 to 10 days and then when you call them or contact them again you are told your order is not in stock and they're going to have to cancel your order. Good luck getting your money back. I personally am not waiting I'm immediately initiating a charge back on my credit card. Scam Mother#$ckers."
A rep from RealTruck, RealTruck.com, has responded:
“Hello Jeanine, I am very sorry that your surprise did not end up like that. We have to thank you for your feedback! Your opinion matters to us in order to help improve our services for our customers. ”