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Product & services pricing
4.00/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.85/5
Customer service:
4.38/5
Return/Replacement policy:
4.21/5

Verified
4/5

2022-01-24

Helpful sales rep, still waiting for the item to arrive

"I worked with John, he was helpful and had some recommendations and I believe I am getting the right cover for my truck. It is supposed to arrive today, so I can only speak to the ordering process and how helpful John was. I can update this again when it arrives and I have it installed."

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Verified
5/5

2022-01-24

Best prices ANYWHERE

"Stellar chat agents. Super helpful and got me the best price possible. Can’t wait to get my shipment. "

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Verified
5/5

2022-01-21

Good customer service

"Everything was great with customer service and I give them 100 stars thank you "

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Verified
5/5

2022-01-21

Good Cover

"Reliable customer service"

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Verified
3/5

2022-01-20

Used Parts

"I purchased a new tonneau cover. The one I received had definitely been installed as I could see the clamp marks on the side rails. Although I think everything is fine I don't think it is acceptable to sell someone a used component when they are purchasing something that is supposed to be brand new."

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Verified
5/5

2022-01-14

Great Customer Service!!

"Very knowledgeable customer service rep that answered all my questions. I've ordered from Real Truck many times and will continue to do so."

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Verified
5/5

2022-01-13

Great cover, next day delivery!

"I thought I was dealing with Bakflip, but the service was great regardless. The Bakflip website was very useful helping me find the right cover. The service people helped get the cover delivered to my mechanic's shop the very next day and helped me get the best price."


Verified
5/5

2022-01-12

Great Service

"I was looking for a cover online and came across Real Truck. When i called they were knowledgeable, guided me, Pricing was great! "

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Verified
5/5

2022-01-10

Rear seat cover for a Ridgeline

"I was treated with courtesy by Jana who asked all the right questions and candidly answered mine. Can’t ask for better! Thanks again."

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Verified
5/5

2022-01-10

Amazing is an understatement!!!!

"Talk about amazing and really know there stuff. If they don’t they find some that does. I was happy when I hear the man say I have no clue but let me find that answers for me. Really shows they don’t just say things to make you happy. "

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Verified
5/5

2021-12-23

The guys at RealTruck are awesome

"I get the whole shopping at Amazon and other internet resellers thing and I don't want to devalue that, but the guys at RealTruck are amazing! Call them, talk to a real person and you will see these guys really know the products they sell and can answer any questions you have. They are down to earth and have your needs in mind. Everything I buy here is typically cheaper than most other places and they are very pleasant to chat with. It's nice in this digital age where there isn't a lot of phone communication to just call and have them work out the details for you. Daniel and Alex both get 5 stars on the 2 separate orders I've placed with these guys! Keep up the good work!"

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Verified
5/5

2021-12-23

Very knowledgeable

"Quick and easy. Affordable. "

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Verified
5/5

2021-12-22

Great Service and Knowledge

"I buy frequently and always get a knowledgeable representative. They provide great service and products.
Thanks
"

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5/5

2021-12-20

Great Experience

"It was a great buying experience."

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1/5

2021-12-20

Seat covers

"Real trucks is a reseller… after placing an order you will get a call from someone who can barely speak English. The covers we received were terrible for fit and finish and the company would not take them back because we exceeded their 30 day policy No consideration was given to quality. Stay away from this company!!!!!!!"

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