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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2019-12-23

Wonderful Experience - SOHO

"I had a wonderful experience! My friend and I stopped in at the Soho Rebag location. Gabby helped me pick between two Chanel boy bags. I have wanted one for the longest time. She was so helpful and patient. I think I debated between the two for at least an hour. In the meantime, she helped me weight the pros and cons of each one and even told me about how the bags were made. She was so personable and knowledgable. I really valued her opinion. All the bags in the shop were stunning and in the most wonderful condition. I will definitely be purchasing another bag from Rebag. Thank you! "

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5/5

2019-12-22

My first Rebag

"I had a wonderful Rebag experience. The Rebag reps were helpful when I called about my shipment. My bag arrived and it was exactly as described - in excellent shape. The packaging was fantastic, I love the extra dust bag, and the tags are clear, you can return as long as the tags are on. I had a bad experience on another site, now I will only shop Rebag. "

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5/5

2019-12-22

Very pleased

"I came across Rebag during the holiday season in THE NYC and found my 1st Christmas bag without fail. So pleased I found the 2nd the next day on-line in inventory. So excited about my products and new relationship with Rebag. Happy Holidays are the best."


5/5

2019-12-22

Happy First Time Buyer!

"This bag was sold out everywhere and I was able to find it on Rebag for nearly half off the original price. I’ve never purchased a used designer bag but I could not resist the price point. I ordered on a Saturday and received the following Friday. Bag Packed in a Rebag labeled dust bag and was in excellent condition-better than described. It came with Rebag tags as well as a certification card. I will purchase more bags in the future!"

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5/5

2019-12-22

Great service

"amazing staff Md service. Will do business with them again.:"

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5/5

2019-12-21

the Bag I always wanted

"I had been looking for the bag I got for a while because the brand stopped making it. I found it here in phenomenal condition, less than 1/2 of what I would’ve paid in the shop and it was delivered to me really quickly. Love it and will definitely look more on Rebag "

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1/5

2019-12-21

Took my money & flipped it

"I usually don’t write reviews but this was the worst experience ever. Whoever is writing these good reviews must have stock in the company. Ordered bag on nov 26. Paid in full. Did not hear from until I reached out 2 weeks later. Never received bag & it took them almost a month to receive my $2600 back. Trust me if I lived close to them I would of went in there & slapped the **** out of someone. Lol. "

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1/5

2019-12-21

Wrong bag advertised and shipped

"I ordered the Louis Vuitton Alma Damier PM but received the much smaller Alma Damier BB. Now I have to return the bag that was shipped and the only available PM bag is not in the same condition as the bag I though I was buying. It was very disappointing as I bought the bag as a gift for Christmas. "

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4/5

2019-12-19

Almost as expected

"Great bag! It was a bit smaller than the dimensions given on the website but I will survive it. It came in immaculate condition, wish it had the manufacturer's authenticity cards but came withe one from Rebag."

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5/5

2019-12-19

Better than expected!

"Bag is a little larger than what I imagined. But the condition was immaculate! "

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1/5

2019-12-18

Worst ever

"Sent my bag in and it came back with scratches on it a bag that I worked hard for"

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5/5

2019-12-17

First time try

"My bag came on time, exactly like in the picture. Packed in a canvas bag for storing. Tags attached and ID card for trade in later. Great service! I'll be back. "

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1/5

2019-12-16

Lies

"The sales clerk stated that the bag was no longer being made. I went right to Louis Vuitton and purchased the exact same bag brand new for $400 less. Luckily I looked or I wouldve been ripped off."

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5/5

2019-12-16

Better than Good!

"The process was seamless, and I was able to snag a bag that is still offered on the designers website for a fraction of the price. The condition was listed as good, but what I received was PRISTINE. Minus a few hardware scratches it was in mint condition. The shipping was fast, promo code was a bonus, and the packaging it arrived it was beautiful. Will be purchasing from Rebag again and again!"


5/5

2019-12-13

Bag condition

"Pleased with the condition. It was listed as good, but I feel it is better than good. "

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