"I had been searching for the specific bag for a while now on different resale sites. I wasnt satisfied with the conditions of any UNTIL I came across this one on Rebag. It was listed in EXCELLENT condition and it looked practically brand new in the pictures listed. Shipping was fast ! I was not disappointed. I am very happy with my purchase :)"
"I had a gorgeous $3000 Louis Vuitton rarely used. They offered me $865.
I mailed it in and they dropped the offer claiming to was scratched and a bunch of other BS. I wanted them to just mail it back but the website does not offer that option clearly.
They paid me $540
I’m sick about this.
"
"Money for my purchase was taking out of my account but I couldn’t get my bag because I wouldn’t send a picture of my Credit card. Never heard of that type of transaction "
"It took a little longer than i expected, but when it came it was packaged nicely and very protected! I love it!"
"I'm so glad I found this site! The selection was awesome and the bag that I picked was delivered quickly. It is a beautiful Gucci Soho and it is in very good condition. It was packaged well and included everything listed. I'm very pleased and will be back for more! Thank you!!"
"I first came across rebag when I was in Soho. All I knew about the company was it had some incredibly beautiful bags in the window. My friend and I had a wonderful experience! I easily debated for at least an hour between two different, lovely Chanel Boy Bags. I worked with Gabby and she was amazing. So insightful, patient, welcoming and didn’t push me at all. After leaving NYC, j had my eyes set on another bag - Goyard St. Louis tote. I looked online at Rebag’s site and they had exactly what I was looking for! I ordered it immediately and it came right away and is in amazing condition. I’ll definitely keep buying from here! "
"Bag came just as described! "
"I never received the bag in the mail and was never given a notice from ups. I am now out 50.00 that I paid for expedited shipping and when I called was not offered a voucher for the inconvenience. All they did was give me my return shipping money of 20.00 back. Why would I expedite shipping on a bag and then not go pick it up at UPS if I knew I missed it ???"
"I bought an $800 Prada purse from them (cost from Rebag). They said I would get a $515 exchange fee if exchanged within 6 months. After owning the bag for a month and just taking the bag back and forth to work, the finish starting peeling off! I notified them and they said I couldn't return it because it was just over 30 days since I bought it. I sent it in to exchange for my $515 credit and before they even saw the bag, suddenly I was now only going to get $460...What?! Then I sent the bag in and they said that they won't accept it because it's peeling and I ripped it....which I did not! What a TOTAL rip off! DO NOT BUY FROM THEM!! I COMPLETELY WASTED A LOT OF MY MONEY!"
"The online ordering process was transparent and terms were clearly stated. Photos were also very clear so I could see what to expect. The Gucci bag arrived in good condition and is actually better than described on the listing :). I would definitely recommend Rebag as a trusted store."
"Beautifully packaged with care , item as described , accurate very happy with my 2nd purchase will be back again thank you Rebag "
"After weeks of jumping through hoops to get this bag over the holidays, it finally arrived. The bag looks nothing like the pictures. I was given the wrong specs by a sakes rep- it’s a totally different color, and now I’ve wasted $1000 on a bag I don’t want to carry. This process is something I wouldn’t repeat. "
"My LV bag arrived in nice packaging and in excellent condition exactly as pictured on the website. Completely satisfied!"
"Excellent company to work with...I made a mistake with my order and they responded and refunded my money in a very short time. I will be buying another bag from them in the future "
"My bag didn’t ship until 4 days after purchase when it states one business day for processing. Requested my shipping fee back to no response. "