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Product & services pricing
3.94/5
Chance of future purchase:
4.14/5
Shipping & packaging:
0.29/5
Customer service:
3.39/5
Return/Replacement policy:
2.19/5

Verified
3/5

2023-03-24

handy

"Have used this product for years and am not pleased with the cost now. "

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Rep reply posted 2023-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

At Health Products for You, compassion and empathy for our customers is a core value.

We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere.

Hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.

We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team HPFY”


Verified
5/5

2023-03-20

Easy as pie

"Simple ordering without an account. Thank you"


Rep reply posted 2023-03-21
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-03-19

Creative products

"Was searching for a door handle to help my mother-in-law open doors. We are excited to try your ingenious lever door knob,"

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Verified
5/5

2023-03-19

"It was just fine. Thank you"


Verified
5/5

2023-03-18

GREAT

"very easy to find what I needed, optional shipping costs and payment terms"

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Verified
2/5

2023-03-18

code invalid

"7% discount code you sent me was invalid"


Rep reply posted 2023-03-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you.

We run different promotions every few weeks and there is a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team Rehab Store”


Verified
1/5

2023-03-18

Rewards coold not be used

"Rewards not able to apply. Also i had 15% code ( SHOPMORE) which did not work. I think this will be my last purchase in this website. And high shipping cost. Very disappointed."

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Rep reply posted 2023-03-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for visiting Rehab Store.

As per our records, you have already received a discount of $7.75 on your order. At Rehab Store customer satisfaction is our topmost priority.

Thank you,​
Team Rehab Store”


Verified
3/5

2023-03-18

Website goo

"I just ordered the product, so I can’t speak to my purchase. But the website was fine. "

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Rep reply posted 2023-03-20
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-03-17

Saqtisfaction

"Easy to navigate and economical"

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Verified
4/5

2023-03-16

"Don't have a company name but iam not a robot"


Verified
4/5

2023-03-16

Leg Mobilizer

"Easy to order. Hope the leg mobilizer gets shipped quickly as my brother had hip surgery and needs it now. Thank you."

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Verified
5/5

2023-03-16

Easy peasy

"Found what I needed quickly and check out was a breeze."


Verified
5/5

2023-03-15

it was ok

"thank you it was ok let see when i get it"

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Verified
5/5

2023-03-15

"WEBSITE IS VERY EASY TO USE AND PLACE ORDER"

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Rep reply posted 2023-03-15
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-03-14

So Much Better than One-size-fits-all

"Most of the other gloves we looked at on other sites were less expensive, but they were reversible, and many of them didn't even have sizes (except "adult" in a few cases). The fact that the Comfort Cool brace is specifically left or right with a variety of sizes gave us confidence, and the sizing chart was very helpful. In addition, the diagrams of the hand joints and the detailed explanations were of much better quality than we found on other products."

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Rep reply posted 2023-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store