ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-11-05

"I've actually bought from this company twice. Both times I had Fast shipping, part was exactly as described. Items were well packed, too.

Overall, I've been more than just happy with this company; I think they're awesome.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-04

"obviously what I can said is you will regret if you were never choosen Rock Auto for your vehicle parts online store. Accurate, on time, perfect conditions, safety packings...whatever good comments i can talk about it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-11-03

"Received exactly what I ordered in decent time. the only problem I encountered was with the ordering software which wouldn't allow me to place both PO Box and physical address on the "ship to". It could have been a real problemas the order was split between two warehouses with one shipping USPS and the other by Fedex... Turns out my post office knows me and delivered even though it was misaddressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2010-11-03

"i am verry pleased whith rock auto parts here in the netherlands.
it was always verry difficult to find the right parts for those american(classic)cars.
now whith rockauto i recived my parts somtimes whitin 4 days.
thats faster then when someone sends me somthing to me here in the netherlands.
again,thumbs up for rockauto.
gerlof from the netherlands
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-03

"I like the way they sell, I like the way I buy. It was simple and an easy pleasant shopping and no hidden cost!!!

The goods are arrived with perfect condition and exactly what I need and in a timely manner!!!!

A++++++++ seller they are. A very recommended seller! My four thumbs are up for them!...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-03

"I order a Spectra Premium 434 SP2007H fuel pump for my F150 truck. For the price and the super fast shipping I am very happy!!! I will said to all the personnel work for Rock Auto THANK YOU for the outstanding work. I recommend to anaybody."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-03

"I got what I ordered quick,4 days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"RockAuto.com has an excellent web site. Easy to use and locate the needed parts. They have excellent parts and prices. Customer service reps know their business and are very professional. Shipment and delivery on this order was very prompt. It arrived much sooner than I expected.
I tell people I know to buy their parts from RockAuto.com
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"I love RockAuto.com the prices are unbeatable and selection is unmatched. If you have an odd ball car and need a part your local auto parts store does not have the odds are very good that RockAuto.com will have it and at a very good price. shipping has always been prompt. The prices are a lot lower than other places, and the menu system is very easy to use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"Got a great deal compared with other parts stores. I did quite a bit of research before buying what I needed at RockAuto. Prices were unbelievable and shipping was fast. I'll start my shopping here first next time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"I have ordered from Rock Auto several times. Their prices are the best out there, and their customer service is great. Shipping is fast, and shipping costs are reasonable too. I have bought parts for several different cars from them, and they have great selection and variety within the categories."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-02

" I am very happy with RockAuto. My order was handled quickly and effeciently and I received it inonly a few days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"Great price and Service. Thank you RockAuto and Kristy for making my order a good one and providing such great customer service. What an Awesome on-line etailer!

Gregg R Johnson
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-02

"I am very happy received my order.
Fast shipping the order. take only 5 days
easy to communicate with the company.
item in very good condition.
Highly recommended internet seller for auto part.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"The parts are very good and cheaper than in Germany. The shipping (I have use Fedex) was realy excellent and faster than with most German companies. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A