"As always, order came quick and they had the exact part I needed at the lowest price.
Best auto parts site on the web!"
"I shopped the internet for a Walker exhaust resonator for my '94 Dodge Intrepid. RockAuto.com had the best price by far. It came the next day and the order was right.
RockAuto ROCKS!"
"Hello there-- RockAuto is still my favorite online store. Have placed too many orders the last few years to count. Shipping is incredible and the parts ALWAYS fit as stated. My local suppliers can not compete with thier prices on higher end products such as...Radiators, Fuel Tanks etc. I always recomend friends check out RockAuto for price comparisons.. Bout time you "Partied like a RockAuto Star".. DUG, Michigan"
"I have reached the point where when I need any replacement component for either of my cars, RockAuto is where I start. The retail stores on my street (I have all of the major chains) have a very limited selection of most components, and often times offer only the cheapest parts available. Granted most people in my area shop for price and don't care, but I do...quite a bit. Great prices, fast shipping, a vast selection, and a very quick checkout process that doesn't require me to "set up an account" with my personal information. What's not to love?"
"Ordered replacement headlight for my Ff250. Ordering was easy, shipment was quick, price was great, the lights were just what I needed, now I can see at night. If all that wasn't enough to make me a return customer, using FedEx as the shipper sealed the deal for me. I'll be back for everything else I need. Thanks for a very positive shopping experience. "
"My first time to order anything from ROCKAUTO.COM but you can be assured it will not be my last,
I found the company to be fast and accurate, the part that I ordered was not in stock and an employee called me and he was extremely courteous and helpful, the part was shipped that day and arrived at my home within 48 hours.
Keep up the good work ROCKAUTO and thanks for being there.
Billy Johnson"
"They had a fan belt for my 1976 Cad Seville. Fair price. Fast delivery. They did what they said they would do in a fine manner. Can not ask for more!! I would go no where else for future auto part needs....."
"I was pleasantly surprised by the interest in my order and the fact that RockAuto.com made contact with the manufacturer for information I was seeking regarding their product. This was a small order of less than $8.00 and RockAuto.com's sales representative got back to me with the information. That is service that is exceedingly hard to come by these days. A big thumbs up to RockAuto.com."
"I ordered an EGR valve just before the holiday weekend, hoping to work on the project car over the long weekend. I was notified of the part shipping, and provided a tracking number, within three hours of placing my order! The Post Office messed up the delivery, and even though it wasn't Rock Auto's problem at that point, when I let them know about it via e-mail--on Labor Day--Jason from their Customer Service desk got back to me within a couple of hours! Got the correct part at a great price ($30 less than locally available) in the same time frame (the local store would've had to order it over the holiday weekend). I have ordered most of my projects' parts from Rock Auto over the years, and will continue to do so."
"I purchased exhaust system parts, oil filters and an air filter for my 98 Trooper. Website is excellent and delivery is efficient. I had parts delivered to a US company near the BC / Washington border for pickup so that I can handle the taxes / duties myself.
Shipping directly to Canada was prohibitively expensive and would have greatly reduced value to me. It seem that The Fedex fees and taxes into Canada are set way too high. Perhaps if you could delver from a Canadian warehouse, this would eliminate the paper work hassle? Although maybe you don't have sufficient Canadian customers? I feel that RockAuto inside Canada could effectively compete."
"Wonderful job. I got my parts very quickly(alot quicker then I was expecting) and they were the exact parts. I've ordered a few parts from them and have not had aany issues. Definately ordering from them again. "
"My first time ordering from Rockauto, product was two struts for 98 caddy catera, came the very next day. Super impressed with this company, will definitely order again when I need parts. Thank You for such fantastic service and quality of parts ordered. Jeff Ross."
"I orderd new o rings for my 97 gmc pick up. the order was perfect! the o rings came when they said it was, and it was the right ones!!
I will gladly give an excellent racomendation, and continue to do buisness with them!! "
"Super Fast delivery. Had my hitch in 2 days flat- no special delivery. Part fits perfectly. Looks very nice on the toyota matrix. Was the lowest price(including shipping) and came with extra hardware. All I had to do was get the right size hitch ball and we were rolling.
Excellent service."
"Overall, Rrockauto is top notch; quality, service, price and prompt shipping. The thing I dislike most is their overwhelming and consuming need to load every part for every car ever made every time I look for parts for only my vehicle. AND IT TAKES FOREVER AND EVER TO DOWNLOAD. Using their short menu usually provides incomplete info I just want parts for my car. That should be the first selection from maybe a drop down box FIRST to select make, model, year, etc. THEN load that filter and all listed parts for only that vehicle. I could care less about anything else.
The customer very often has time and computer capability constraints. I HATE sitting there waiting to get to my listing. I guess it would take some serious database search filter re-organzing, but whatever it takes, just do it. HEY, it's only a database. It should be able to be filtered in any manner the programmer wants to set it up for the user. If your program team says it can't be done....as they say in the car business, "R&R"(remove and replace)the programmers. You probably lose some percentage of possible customers because of that flaw. Thanks for letting me sound off. Ted Minnard"