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5/5

2010-09-01

"I placed my order on Tuesday night and my parts were here on Thursday. They were genuine Ford Motorcraft rotors and pads. RockAuto offers a large selection of manufactures for parts and has a photo of each one. Prices are great and it makes shopping easy. The website is very good and user friendly. In my opinion, they can't be beat. "

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Verified
5/5

2010-09-01

"I've made quite a few orders from rockauto.com. Out of all the orders I've made I've only had two problems and they were quickly resolved through customer service. I have no reservations about recommending rockauto.com to friends and associates."

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Verified
5/5

2010-08-31

"My friend told me about your site when i was looking for a mirror. When i have checked RockAuto.com, i was so excited about the prices. Was very easy to order the part i wanted and delivered safely and quickly. Thanks. "

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Verified
5/5

2010-08-31

"I purchased from Brazil and received item as described, well packed within 7 days, which I consider a good shipping time for international order.

estore easy surffin and direct to the point.

Parts details should be more accurate with clear explanatory of application.

So far, 100% recommended.
"

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Verified
5/5

2010-08-31

"Parts ordered arrived in a timely manner, in good condition, and were the correct items ordered.
Only good things to say about RockAuto.com!

Just one side note, if only they could get a hold of some of the harder to find discontinued GM parts that can't be recovered from the salvage yards because here in the "rust belt" they just don't last that long. (eg: bumper parts, splash shields, backing plates etc...)
"

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Verified
5/5

2010-08-31

"Sometimes it' s not easy to get certain parts for a 1987 Mercury Grand Marquis in Germany. But with RockAuto I found a reliable seller of various parts even for older cars. RockAuto has reasonable prices - also for shipping to Germany - and online tracking of orders is quite easy. This time shipping was PERFECT and SUPERFAST: less than 1 week from the US to Germany without any additional charges. Thanks for this great service !
Best regards,

Peter Emich
August 31, 2010
Karlsruhe, Germany
"

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Verified
5/5

2010-08-31

"This is my third order from rockauto.com and each time it has been a great success. First: the prices are unbelievable and cannot be beat. Everything from looking-up the parts, to ordering, to the promised delivery date has been flawless. Customer Service is also first rate = 5-Star!! I have and will continue to recommend this site to anyone who wants quality, professional service and parts. "

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2/5

2010-08-31

"Would like to have better tech questions answered when placing an order. Rock Auto phone operators are great but do not know the product. The buyer should know what he is ordering. But when questions arise it would be nice to have a tech available to answer them. "

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Verified
5/5

2010-08-31

"Researching how to do suspension work on my Grand Prix a website said they purchased the parts from Rock Auto. So I made my parts list, compared prices from the three national auto parts retailers and Rock Auto. Even with the shipping Rock Auto saved me 30% over all the retailers! Exact same parts!

Then I found out a really big Rock Auto secret - they shipped directly to my door! I placed the order on Wednesday and I had the parts in time to repair my car on Saturday and I didn't have to make a trip to the store to pick up & transport the parts home.

For all my future auto repairs I am going to look at Rock Auto first.
"

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Verified
5/5

2010-08-31

"ROCKAUTO IS AN EXCELLENT AUTO PARTS STORE TO ORDER YOUR AUTO PART NEEDS. DELIVERY IS ON TIME AS PROMISED AND THEY ALWAYS HAVE THE PARTS THAT I NEED. NEVER THEY MAKE A MISTAKE ON MY ORDERED PARTS AND WHEN IT COMES TO PRICING I CAN'T COMPLAIN AND VERY EASY TO ORDER PARTS ON LINE... KEEP UP THE GOOD WORK BFLORES"

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Verified
5/5

2010-08-31

"rock auto is an absolute pleasure to buy from.the prices are great and the parts are name brand.i ordered my parts sunday evening and i had them by wednesday.everything was correct as ordered.a great place to deal with."

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Verified
1/5

2010-08-31

"Ordered Rotors and Pads from this store. Unfortunately did not see that I only need 1 set of pads for both wheels. Call me a car-illiterate, now I am stuck with second set, as these guys do not reimburse shipping, that runs as high as price of the items.. so buy only items that you sure you need, as you can forget about returning them. I guess I'll have to e-bay mine to get my money back. I am not coming back to this store, there are plenty of others with same prices and free shipping.. "

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Verified
5/5

2010-08-30

"FANTASTIC SERVICE. VERY HELPFULL ON THE PHONE. HAD MY ITEM SENT TO THE UK, ARRIVED IN TWO DAYS. WOULD PROBABLY HAVE TAKEN LONGER IF BOUGHT IN THE UK. WILL DEFINATELY USE ROCKAUTO AGAIN IF EVER I NEED CAR PARTS."

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Verified
5/5

2010-08-30

"Needed a replacement for the driver's side interior door handle which had cracked and fallen apart. I checked with the company I work for (Auto parts retailer!) and my employee discount plus freight didn't beat RockAuto's price. It was also shipped faster than we were guaranteed so I'm more than happy! I'll be recommending this company to anyone who asks."

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Verified
5/5

2010-08-30

"Excellent company to do business with. Highly reccomend A+++++++++++++++++++++++++++"

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