"All parts were in excellent shape and as ordered. The prices are great and they were delivered as expected. I have no complaints at all."
"Bought a speedometer cable for my 1990 4 Runner A/T and my experience with the seller was great, my cable was shipped very quick and it has an excellent price. Recommend this seller."
"The website is very easy to navigate and understand. While there are still things that have no picture, the items purchased had very good and detailed pictures. I have placed a few orders and will continue to do business with Rock Auto. The parts are the same as in any auto parts store, same brand, same quality. Tho I will have to say, their prices are sometimes 50% less than the best price I can find locally. "
"I recently bought some valve stem seals from Rock Auto and my experience was near perfect due to their extremely high level of customer service. Every question I had was answered in record time and I don't just mean the same day but mere minutes after it was asked. My order was shipped the same day of purchase even though there was an issue with the destination address. A rep called me immediately and advised me of what had happened. He said, "it would ship to day" and he was right about 30 minutes later I had my tracking information! I have never had such a good experience with any on-line retailer whether it be automotive or other. I will continue to purchase from Rock Auto when I have any more automotive needs just because their customer service is so excellent!!!!
Mashack
St.Lucia W.I"
"I have orderd from RockAuto.com twice now and first off it's alot easer then trying to go to my local parts store & having to deal with them never having the part or giving me the wrong part, second the prices were 100% less than what I could get it for!! The parts showed up fast & right & being a person who races & dose ALL my own work on my wifes car & my tow rig. Its little things like this that make a job go alot easier & faster for me!!! For now on anything that I need for our rigs will be orderd from them. The staff is also a real joy to talk to & deal with!!
J. Stratfull
Soap Lake WA "
"I have a GMC astro day van, and live in Scotland. I ordered several parts and they all arrived within 5 days. unfortunatly 1 part was wrong, so I emailed they and they resent the correct part wich also arrived in 5 days. I will be using them again and also recomend they to anyone. very good service. pity i couldnt get this service in the UK."
"Received ordered parts within 24 hours. Very fast shipping."
"The clutch master cylinder assembly i ordered was an exact fit and easily installed. I received it quickly. Rock Auto was the ONLY auto parts store i could find that even carried it. I have looked at many Dodge auto parts stores but Rock Auto carries MUCH MORE parts for my Dodge V10 2500 pick up truck.A great buying experience. I WILL be back for more parts because the prices are good and they are the only ones that have what i need. Keep up the good work!!"
"Rockauto you ROCK!
Placed my first order on Monday and was surprised to hear my door bell ring by the FedX guy on Tuesday afternoon with the order.
Not only did I get my order way before I thought I would, I also payed less then what I would have through the "brick and mortar" auto parts stores even with shipping.
Diffidently will be referring you to my friends and family. That's how I found you...through a friend!
Keep up the good work and you'll be putting those "other guys" out of business as word about Rockauto gets out!
"
"A little disappointed with the speed of delivery. Paid for 2 day shipping, but part did not leave the warehouse for 2 days which made paying for the 2 day shipping a waste of money. Otherwise the part was as advertised and the price was reasonable. "
"I have been buying parts from Rock auto for about 4 years. I have always been impressed with their inventory, quick shipping, and great prices. I ordered the wrong part once and the return was painless and simple. They are awesome."
"Saved $100 on a hard to find emissions part for my car. Came well packed, brand new from the manufacturer. CSR I spoke with was more than helpful in confirming it was the correct part for my car. Shipped quickly. "
"FIRST EXPERIENCE WITH THIS COMPANY.
AAAAA+++++.
PURCHASED REPLACEMENT RADIATOR FOR SUBARU.
SAME PART AS NAPA....$75 CHEAPER.
VERY WELL PACKED.
FAST DELIVERY."
"I got exactly what I needed but could not find locally. It was delivered promptly. I could not be happier. "
"Good price, fair shipping cost, easy to use website, excellent follow up, fast shipping. What more could anyone ask for? Thank you. "