"Very nice communication,very helpful assistants,very fast shipping.
We would buy again from you..
thank you from Greece!!"
"Well...This was my first experience with rockauto. And i have to say it wont be my last, I would give them 10 check marks, but this site only allows 5, So with that said. I ordered a fuel pump on Wed got it Sat. It was D.O.A. But should I point my finger at this company an say it was there fault? absolutely not,who is to say that Tom, Dick or Harry. didn't have a game of touch football with it while it was in the shipping process. Called sunday got a (rma) Have a new fuel pump on it's way right now. as I write this review. Now that's what I call customer satisfaction. So Thank you RockAuto looking forward to doing business with you in the future"
"Parts orderered were top quality shipped speedily and priced below anyone else. Well done Rock Auto and thanks again for excellent service."
"I ordered a bunch of parts including an ignition coil for my 84 Fiero SE. The coil was the correct box, but the wrong coil. A few emails back and forth later, I did the lookup for the coil I got and sent pictures (from the popup order box)of the wrong and correct coils; fortunately, I recognized the wrong coil as a coilpac coil for 88 or newer GM cars. A few days later RockAuto shipped the correct coil. Good thing I work slow these days. RockAuto is the correct name for these guys because they rock. I'll keep the wrong coil on a shelf in my garage for show and tell.
Thanks guys.
Pete
Winnipeg"
"I ordered a new compressor, drier and other pieces to complete a repair to a 1996 Taurus owned by an elderly lady. Being on fixed income she needed the best possible price and with summer heating up quickly the repair needed to happen as soon as possible. The ordered parts arrived very quickly and were priced below any possible competitors. As a follow up repair, I am redoing the brakes. One of the parts I ordered was no longer available and through an email and phone call, I was able to get the right part on the way the very next day. That's service!"
"Great service - was shipped the same day! Price cannot be beat - I am, and will remail, a repeat customer."
"Outstanding service, great prices and fast shipping, 5 stars !!!! "
"Fairly quick shipment and lot of selections. I have shopped more then a few times. Only thing is if you are not careful, shipping charges can add up to a lot. "
" Ordered a trailer hitch from rockauto. The price was well below the going rate at all other sites, including Ebay. Got the item in 2 days. It fit like a glove and was easy to install. I will be coming back here for all my other needs in to future!"
"Quality product with great customer service. Not the cheapest price, but when I had issues with the product, I called them at 7:30 that night and got a live person on the phone that didn't give me the run around, or third degree about my return. They immediately sent me a prepaid return label and would send my replacement part as soon as they got word via the tracking number, that the bad part was in transit. that was great.
Highly recommend them..
I put the new part in, and it works as smoothly as the OE version. A+ business to work with."
"I recently purchased a 90's model chevy pickup and have had to make several small repairs to it. Rockauto.com has been phenomenal! Their vast selection and quick delivery have made the minor repairs fun and I'm actually looking for other things to repair or replace just so I can contact RockAuto again! First class business!"
"This is one of the best places to get parts. Huge choice, very reasonable prices, fast shipping. Mostly aftermarket (but high quality one, for example "Beck & Arnley"), but they also have some OEM parts (Denso, Aisin, etc). I ordered a lot of parts for my Toyotas, starting with all kind of seals, belts, spark plugs and finishing with rack & pinion assembly. Always order was shipped fast and customer service was great. Core charges (for rack & pinion) was returned very fast.
One more plus: they send discount codes regularly by email (usually -5%) that sometimes covers whole shipping costs. Unfortunately, sometimes shipping charges might be pretty high, if parts are coming from different locations (I know at least 3 different warehouses exist) and there is no anything like "order for $100 and get FREE shipping". If they had it this would be just the best parts shop ever.
I highly recommend rockauto.com and I will do business with them ever and ever again."
"I like there service the parts i receive in good condition.My customers really happy because no need for them to wait long for the parts that they order."
"I found the website very professional and so simple to use. I located the part as if I was standing in front of it. I choose the part and presto.....RockAuto did the magic and shipped the 2 exact parts I was looking for without a problem. The shipping was as promised - 2 days and all the way up in Canada. All I have to say is WOW !, your professionalism gained you a new customer...I will be back for more parts. RockAuto is my new place for parts.
Doug Hutchinson
Beeton, Ontario.Canada"
"BEST ONLINE AUTO PARTS SERVICE EVER. I am a satisfied customer. Received all parts on time.
Thanks Rock Auto "