"As usual, rockauto was on their top game with my order. With this order I had actually checked all of my local nation-wide parts stores looking for the seal that I needed and they were all out of stock. Rockauto was my last resort this time (usually they are my first, but this repair needed to be done the same day), but they still ended up getting my the part I needed quicker and cheaper than the local chains could. A+++ Service."

"Great pricing and the store TELLS you what brand of part you are getting so you know exactly what you are getting. Fast shipping too. Too bad they don't have all the parts I needed."

"Rock Auto had the part I needed in stock when the Ford dealer had to order it. It would've taken the dealer 2 weeks to get it in and Rock Auto had it to me 2-day shipping for $30 less than the dealer. I would shop again with Rock Auto anytime."

"Low prices and super fast shipping. Doesn't get any better!!"

"Always have been FAST, DEPENDABLE,and Prices are better than local retail.I have restored no less than 25 vehicles using their parts,and only one "problem part".They rectified the issue immediately,and credited me.A+ in my book"

"this review is in the sa me time for all the canadians custumers,you are the best companie on the web to ordering car parts,only 4 days to get my order to Montreal.Best prices and quality,thank you to the rockauto team.

Martin from Montéal"

"This is the second time I've ordered a part from RockAuto, top notch service & pricing. The same part for my Camry would cost $260.00 from my local part supplier. Thanks for your great service "

"I've ordered several parts from RockAuto over the span of several years their prices,shipping rates,speed of delivery,and quality are the best.
after pricing this tow hitch by part # RockAuto was the best. The shipping rates added to the price @ it still was the best.paid for regular shipping got the hitch in two days it fit perfectly."

"i couldnt find this part in any store, i found it here and cheaper after shipping than if i got it at autozone or napa. it was to me within 2 days and this site will be the first place i look for parts from now on. Rockauto.com is great"

"I've ordered a few times from rockauto already. The last time I ordered, they called me within a few hours after I submitted it to let me know that an item they usually don't keep in stock actually isn't being manufactured by their supplier. They reduced the amount charged on card when the order shipped and I got everything else in a very timely manner. Rockauto is an extremely professional website. They treat their customers right. Rockauto is awesome!"

"I ordered a Monroe Quickstrut for my '86 Plymouth Voyager... I got it the next day!!! It was a perfect fit, check-out was quick & easy and their prices are often much less than the local auto parts stores. I will continue to use RockAuto for future auto parts purchases. Thanks RockAuto... you're a pleasure to do business with!"

"my first time ordering from this company, and very surprised on how fast my order went thru. it took only two days to recieve my gas tank. thank you so much."

"Placed an order from the web site yesterday. Got a call today that one of a pair of items was not in stock. Rock wanted to delay the entire order for 10 days or charge me an extra shipping charge when the item entered their stock in ten days. No other options were possible. I had them remove the pair of items and ship the order, but that is the last business they will do with me.
Customer Service 101:
Their system should not sell something they do not have in stock or ship the delayed item for free.


Response to Rock"s Comment
If I have to drive to the store to buy 1 filter why not buy 2. This ensures I do not give this business to a company that can't get their inventory right or accept the cost of their failure to make it right with the customer when they do. "

"I ordered a number of parts for both of my cars. They all arrived on time as promised in good condition, except one box that held brake rotors (very heavy) was not boxed well - it smashed two other boxes in the large shipping box because it moved freely. The product was not damaged however. Additionally, the brake pads I ordered did not fit my car - RockAuto agreed to return them and ship back at their cost. In discussing the catalog issue with them, the rep noted that many people with my model have had similar issues and returns of brake pads. I hope RockAuto notes this problem to prevent it from occurring again in the future with other people with the same model as myself."

"I have ordered from RockAuto.com several times. If you shop around you will find thier prices on quility parts to be the best and thier customer service is second to none. RockAuto is rock solid!"