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Verified
5/5

2012-02-10

"Thank you for making this major purchase very smooth! As soon as I placed the order I was impressed with the follow up and the time spent going over the order and making sure I had the right equipment ordered for my new business. The equipment came on time, quicker than I expected in excellent shape and I can't wait to start making some great projects with my new camera. A great experience with RytherCamera and would definitely recommend them and will be using them in the future for my production needs! I feel like customer service is very valued with this company, something that is very rare today!"

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Verified
5/5

2012-02-09

"The prices were really low and i got a call quickly for order confirmation !"

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Verified
5/5

2012-02-03

"I bought a Nikon D7000 and lens memory cards,etc. Everything came in as promised and on time. I would reccomend them to anyone."

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Verified
5/5

2012-02-03

"I'm very satisfy with the service at RytherCamera. Fast service and good custumer care. I recommend RytherCamera for all of your photography shopping."

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Verified
5/5

2012-02-03

"Courteous sales and customer service. Great camera bundles-packages. Knowledgeable and helpful staff"

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Verified
5/5

2012-02-02

"A great product, at a great price."

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Verified
5/5

2012-02-02

"I ordered a DSLT-a77 body and since there was none in stock at the time i had to wait for the next shipment which came in January but it was fine because the store owner Victor kept me updated with all the information i needed since i was a bit impatient.I received it on 1/27/12 and it was perfect i really like the camera and i sure will buy from RyhterCamera again."

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Verified
1/5

2012-02-01

"Terrible experience. I attempted to purchase a Canon Eos 7d Camera on January 30 from their website (Google Shopping indicated that they had the best price, about $200 less than normal, on a good kit with free shipping). Everything was good and seemed like a normal web purchase, I received an e-mail confirmation right after the order. The next day, I received a call from "James" who tried to sell me a better battery. I thought it was the bottom grip battery for the camera which can retail for ~$200. James said the battery didn't add much bulk and brought the battery life from 1 hour to 4 hours. I was reluctant, but James brought the price down to $149 and threw in free Fed-Ex shipping and I agreed. Later that day, I checked my account on their website and it showed that the battery I bought was the standard LP-E6 battery that COMES WITH THE CAMERA and can be bought FROM CANON for $100. I called back to ask about it. The company rep said that, by purchasing the upgraded battery, I was getting the "USA" model of the camera and I was generously given free Fed-ex shipping (7-9 Day Business Ground according to their website). This whole deal sounded too sketchy for me, so I asked to cancel the order. Fast-forward another day: no e-mail confirmation that the order has been cancelled, the charge is still on my credit card, and their website page for my order still says it's a "New" order. I called again to ask about the cancellation. This time, no one wanted to talk to me and I was put on hold SIX TIMES over about 30 minutes of holding and then told that I would receive an e-mail confirmation in 15 minutes. That was 30 minutes ago, so here I am writing the review.

Update: 2 hours after my final call to customer service, I received an e-mail stating that the order was cancelled. From the looks of so many other reviews like mine, it looks like this company carefully monitors online reviews. I don't think I would have received a response without ResellerRatings. Buyer beware.
"

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Verified
4/5

2012-02-01

"Be ready for a hard up-sell on the battery and warranty. I got a deal and they upgraded the shipping no charge. In the end, the extended battery didn't make it into the box on my Canon Rebel T3i kit. Hmmm. I called and they sent me one, no hassle!"

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Verified
5/5

2012-01-31

"Your sales staff found out my needs and built a package to fit me. I was even upgraded to overnight shipping to make sure I could take care of a photo job over the weekend! Great company and the only company that had the camera I was looking for! Thank you!"

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Verified
5/5

2012-01-29

"I am completely pleased with my purchase of a Canon T3I camera body from Ryther. Not only was the price very competitive, but the cusomer service was outstanding (it should be a model for other companies who sell on the internet). The day after I placed the order for the T3I camera body, I recieved a call from a REAL person at Ryther, who simply wanted to confirm that I meant to order just the body, and not a camera and lens. He then told me when the camera body was scheduled to ship, and I told him I would be out of town, but could he hold it until the date I gave him. He said that would be no problem. and the day after my wife and I returned from our trip, the camera body arrived. Ryther provided excellent pricing and stellar customer service. I am a FAN!!"

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Verified
4/5

2012-01-26

"No problems with my order. A bit of a hard sell for a "4 hour" battery because the supplied battery only lasts "30 minutes". The shipping process is a bit shady, I think the overnight shipping costs are significantly marked up and their standard shipping takes so long that they basically force you in to expedited shipping at their exorbitant cost."

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Verified
5/5

2012-01-24

"I ordered from RytherCamera on 01/07/2012 and the product was not in stock even though I was able to order it on their website. The staff was unable to source the product (Spice Jar Rack) and I was refunded my money and notified by email that the product was unavailable. The sales manager called me 2 times to apologize for this mishap and offered to purchase the item on another vendors website and ship it to me at his loss, even paying for expedited shipping. I appreciate their outstanding effort to keep the customer happy and do all in their power to fix the situation. Thank you Victor."

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5/5

2012-01-21

"It was great! I ordered the unit on Saturday and had it in my hands on Friday! Thanks RytherCamera!"

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5/5

2012-01-19

"In stock at a great price!"

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