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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
5/5

2019-02-09

Good

"Perfect delay, and very good product. Cool"

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Verified
5/5

2019-02-08

fast and complete delivery

"delivered really fast to europe and everything OK"

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Verified
5/5

2019-02-02

Better than Amazon

"I received my printer quickly and in good shape. The ordering process was clear and easy. When I pointed out I did not get my first-time buyer discount, it was issued within hours."

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Verified
5/5

2019-02-01

Very fast shipping

"Received my order in 3 days"


Verified
3/5

2019-02-01

Ad9850 modules

"The devices were shipped on time. Sainsmart had good prices. But out of 12 modules purchased 4 were defective. I realise they only pass on products and they can't test them, but this is higher failure rate then I get from other suppliers. I have not contacted any one about this yet, so I need to do so. I will use Sainsmart again

"


Verified
5/5

2019-02-01

Awesome customer service

"This is my first 3D printer (Ender-3) I have ever used and/or owned. I had a few issues with the printer and Lynn was able to walk me through them very easily. I am thoroughly pleased with the product and customer service I received!"


Verified
4/5

2019-02-01

Great Support, Very Responsive

"One of the items was delivered very quickly. The other item never showed up. However they acknowledged ther error, appologized, corrected the error (which required a refund) and that was proccessed promptly. I will look to them in the future as I need more items."


Verified
4/5

2019-01-31

Good experience

"Product as described, customer service was quick to answer any questions, shipping was reasonable. Thank you. "

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Verified
5/5

2019-01-13

LCD item arrive excellent quality

"very easy to shop with very please with the item and delivery time "

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Verified
5/5

2019-01-31

Incredibly fast delivery

"I have not yet tested the filaments, nevertheless I can say that your customer care is wonderful"

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Verified
5/5

2019-01-09

Excellent customer service

"I had a problem with shipping, sainsmart took care of it right away. I couldn't be more satisfied. "

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Verified
5/5

2019-01-29

Great Support

"I had an issue with a board on my new machine. A replacement was sent out very quickly. I was up and running in 4 days. Great experience. The products are a good value. "

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Verified
3/5

2019-01-28

long ship time

"I still have not yet received my items, so the verdict is still out."

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Verified
5/5

2019-01-24

Excellent Support and Service.

"They quickly sent me a replacement for a cracked Z-axis assembly. The turnaround was extra fast, so I lost very little time in the process of building the machine. Thank you!!"

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Verified
5/5

2019-01-24

Great customer service !

"I have Buy a Anet a8, one piece on the motherboard was broken. They have anwser me fast ! And send me a replacement parts ..
I recommend
"