"Very easy to put together, took about 2 hours to assemble. CNC Router did exactly as advertised, the reduced star is because they could helped with a CAD/CAM software program as well, for beginners. If you have software and/or are familiar with them, this is a 5 star. For a beginner this is a 3 star, so all in all 3 star that could easily be a 5 star."
"The products are packaged excellently and the quality is perfect"
"I hv not receive the items!"
"My shipment was really fast but was missing a thing, which happens, and Lynn refunded me perfectly. No questions asked. Will buy again."
"Great product!! Great Price!!"
" There were not any problems returning there product."
"Lynn took care of the issues quickly and professionally. Thanks!"
"Sainsmart has always been fast on their delivery and the quality, unquestionable. This is not my first order with this company and I'm always impressed with how fast things arrive and the excellent condition they are in. This order is for a six axis robotic arm and I'm excited for my son to be able to enhance his programming skills with real world results thru the robotics. I'll be ordering from Sainsmart even when I have grandkids some day. I highly recommend these folks."
"Easy to buy, good products, delivery as promised. Could use better English and more detailed product manuals for some of the stuff "
"Quick shipping to France (from Germany, so no long delay as for other usual APAC shipping), packaging very secured and net, much appreciated."
"Easy to order, shipped right away and customer service couldn't have been more helpful -- thanks Lynn!"
"Fast shipping great quality. I am satisfied."
"did everything as stated, communication great"
"I ordered the 3018-pro engraver. The unit came in pieces as expected but was well packaged. Although there were some left over metal shavings in the package/stuck to some of the pieces, it was nothing that a blow from an air gun couldn't handle. Assembly went well, the instructions aren't supper detailed but they do show the correct order and a few critical measurements for assembly. Got the unit together in a few hours and got it running on the example programs in another hour. I did have an issue with the x-z axis where the bearings were grinding, I emailed customer service and they promptly sent me a new head head assembly (from China and it arrived in 4days!). The new assembly worked perfectly. Looking forward to making some cool stuff and buying some more sainsmart products in the future."
"The DDS 140 is a great PC-Based USB Digital Oscilloscope and reasonably priced.
Support for software updates was quick and helpful."
A rep from Sainsmart.com, SainSmart, has responded:
“Hi Sir,
The shipping service you have chosen is Free Economy shipping (20-35 business days) . Parcel shipped on 4th of December, tracking status shows:
2018-12-14 00:00:00
The item is on transport to the country of destination, SINGAPORE
You can also track it : https://www.trackingmore.com/postnl-parcels-tracking.html?number=RU266956826NL
The parcel still in normal transit and please be patient to wait for it. If you need any help from us, please contact us via support@sainsmart.com
Have a Very Merry Christmas and a Safe and Prosperous New Year!
Best regards,
SainSmart”