"quick service and the information flow of the order during delivery was exellent"
"Slow shipping. Has not arrived."
"Very quick shipping, and all in good conditions. "
"in general my experience is good on Sainsmart.com and the prices are very affordable.
I would like in the future that shipping time articles are shorter"
"Product as advertiser on their site.
"
"Product arrived as described and quickly considering it was coming from China. "
"Order placed in a timely manner, and parts work well, except for one chip, which I actually had to solder the leads on-to, a bit annoying. They tried to assist with it, but I may have wired it incorrectly, it's likely problem on my end.
One thing bad about their website is that the descriptions of items sometimes sound like they were thrown into google-translate from Chinese or some other language."
"Great products at great prices. Thanks "
"Thank you very much for the fast dleivery and answering my emails
Eng sultan
United Arab Emirates "
"Still waiting for order to be shipped, no reason given for the delay.
Please contact me and explain why order is still in "processing".
Thank you.
Peter"
“Dear Peter,
Thank you for your purchase.
Your item has been shipped out via EMS and the tracking number is {EA111955386CN}. You can logon http://www.ems.com.cn/english.html to view the status. Please arrange someone to collect the parcel when it is about to arrive. Your understanding and patience will be much appreciated.
If you have any other question about the item or the logistics, please feel free to contact us. We will be around you within 24 hours, and we are sure any problem can be solved in a satisfactory way.
Kind Regards,
Edith”
"Thank you excellent service"
"Excellent Customer communication & support,
They have replaced at free of cost for a damaged product.
Will love to do business with them.
Polymet Industries LLC - UAE. "
"The clock looks impossible to solder! Didn't realize it had SMD components. I'll give it a shot!"
"I have some issues when doing payment at first, but it deduct my credit card and in the order detail it showing as suspected fraud, maybe because when doing payment I still have not decided pay using direct paypall or credit card couple of time.
Since it successfully authorise with the credit card even though it show suspected fraud it delivered the item,the item arrived very fast to Singapore within 2 days"
"I emailed customer service and requested a manual or datasheet for the product and I have not received a reply. I would understand and accept it if they simply told me nothing was available, but I feel ignored."
“Dear Nicolas,
Sorry to bother you. This is Edith from Sainsmart Customer Services. I'm very sorry to hear that you haven't received the documents of 20-019-210.
Please kindly check below link for more information:
https://s3-ap-northeast-1.amazonaws.com/sain-amzn/20/20-019-210/ST-4045-A1.pdf
Besides, we haven't recevied any emails from you? May I know which email account that you used to send us emails?
Please let us know if you have any further questions, and have a wonderful day!
Regards
Edith”
A rep from Sainsmart.com, SainSmart, has responded:
“Dear customer,
Thank you for your purchase.
Your item has been shipped out via USPS and the tracking number is {LN086223753CN}.Upon reviewing your order,we found that your items was delivered on July 29, 2015 in ZELLWOOD, FL 32798.
Please feel free to contact our customer service if you still have any question.
Regards,
Mannie
Sainsmart Customer Service”