"online ontime. I would comment I purchased but could not check on order due to bad login, I requested e-mail password retrieval but didn't not get response in email from sainsmart till now. Thanks."
"I am very satisfied with Sainsmart. My order shipped right away, but the goods were lost in shipping. Sainsmart offered to resend the goods free of charge, but finally the package arrived 2 week late in good shape. I suspect the Postal Service of first mis-delivering the goods, and was impressed by the willingness of Sainsmart to replace the items."
"What I brought works awesome, I'm very happy."
"Good service, delivered on time, good components"
"very very very good support service"
"No problem.
I got the baggage smoothly."
"The DHL shipping was very quick"
"My order is still processing from the 4th of Jan."
"delivered as promised. A little slow getting here."
"Didn’t receive invoice or a shipping conformation only after I made inquiry I got the details regarding the shipping but still no invoice and shipping is done out of china so you have to track your order on a china site… Haven’t received my order yet so can’t comment on the product yet. "
"I ordered a starter kit with lots of sensors and various components in order to start learning how to program an arduino. I am very happy with the components I received, the tutorials and informational PDF's, and the great customer service. Sain Smart is awesome and I plan to order more cool stuff from them in the future!
"
"The best Online-Shop i have seen.
Thanks sainsmart"
"Buying from Sainsmart was smooth and pleasant. They shipped the packet to Spain very quickly.
Even if it was my fault not being at home (my local postal service sent the item back), Sainsmart was so generous to inmediatly send a replacement free of charges."
"Very good product and services
I was afraid free shipping would not work abroad, but It did.
Good packaging in a nice plastic box and good support from the vendor.
I recommend"
"I already placed 5 orders but only see 3 under my accounts. I have to email Sain Smart to find out the status."
A rep from Sainsmart.com, SainSmart, has responded:
“Dear customer,
Thank you for your purchase.
Your item has been shipped out via USPS and the tracking number is {9405515901147651152016}. You can logon the official website www.usps.com to view the shipping status. It generally takes about 10-20 business days for cross-border transaction. Sometimes weather or transportation can impact the delivery. Please arrange someone to collect the parcel when it is about to arrive. Your understanding and patience will be much appreciated.
Gmail, Yahoo!, and Hotmail can mistakenly block Sainsmart messages as spam, and many of our customers who have these addresses don't receive our messages at all. If your address is through one of those providers, this is most likely the reason. But, you can adjust your settings to make sure our emails get to your inbox and not your spam folder. Here's how to do it with Gmail, Hotmail, and Yahoo. http://wl.s4m2.com/gmail.php.
If you have any other question about the item or the logistics, please feel free to contact us. We will be around you within 24 hours, and we are sure any problem can be solved in a satisfactory way.
Kind Regards,
Edith”