"The kit I purchased had many problems, the customer service quit to email with me when they realized I was elegible for a refund. I sent back everything to china and get my money back from Paypal. They will never get back my faith."
"Item was delivered in three days and performs as advertised."
"good products, prompt delivery."
"Other than the inability to track my packages I have liked the products that i have purchased from the Sain Smart store."
"great store, great products, great service... period."
"Some problem suspecting it was fraud.."
"Delivered quickly. Top notch."
"Fine service of SainSmart. Product received OK. Not so good delivery company."
"good product and very fast delivery."
"THANK YOU VERY MUCH, LOOKING FORWARD TO SOME NEW PROGRAMS FOR THE SCOPE."
"fast delivery, great seller"
"My original order lost while shipping. But Saintsmart immediately replace after I informed that I havent received my order.
I received the replacement in one week.
It was great and I thanked them.
I have a comment also; shipping costs are too high, especially comparing to other dealers which most of them have free shipping.
Sinan Gorgun "
"I did have some problems with the order. they did resolve those issues and I have placed additional orders with them and have had no problems, I would recommend Sainsmart!"
"After a month from my order I don't recived all items ordered and payed."
"Well, received and working well !!!"
A rep from Sainsmart.com, SainSmart, has responded:
“Dear customer,
Thanks so much for your feedback. Customers can return the orders for refund if they're not satisfied with them in the quoted time frame. We have issued the refund to you on March 8th, 2014. Please kindly have a check.
You are also welcomed to contact us via support@sainsmart.com for your suggestions and any concerns.
Kind Regards,
Edith”