"Fast and easy process and checkout."

"The lady who helped me was expert, patient and friendly."

"Shipping costs seem outrageous "

"I found the part I wanted after an exhaustive search through the site that didn’t yield anything, but a quick google search fond me what I wanted and took me right to the part .

One part ordered and It should fit and work"

"samsung.com made it as easy as possible to order a new remote. "

"This was the simplest part I have ever ordered for an appliance. "

"Excellent website. Ordering the refrigerator water filter I needed could not be any easier!"

"Good pictures, easy to find parts"

"Easy to use website. Bought new house, glad you have replacement filters for 2006 microwave!"

"I will never buy another Samsung product. The Samsung refrigerator has been a total pain!! Ive had to replace the ice maker twice and the door shelves have broken. Never have I had this happen with other brands. This refrigerator isnt that old but out of warranty of course."

"Poor customer service with limited options to fix the issue "

"It took me 30 min to figure out how to find this site and then once here, there was no IPB to help me find the part needed. Thus I had to try a miss and hit method of locati9ng the proper part for the unit I have."

"found what i needed just frustrated takes so long too ship out"

"it was okay bu i hate doing reviews"

"MACHINE FAILURE AND THEY WON'T EVEN TAKE CARE OF IT.
THAT IS NOT HOW YOU TREAT YOUR CUSTOMERS. ALSO THEY DO NOT STAND BEHIND PRODUCTS WHAT SO EVER. I WILL NOT BE BUYING ANYMORE SAMSUNG PRODUCTS."