"Easy site to use, reasonable prices"
"Website was easy to use and keyword search feature worked well. Hector was very helpful, clear and concise in guiding me to the website and how to use it."
"Andre directed me to the parts site and I was able to order it immediately.!"
"Customer service gave me wrong part number first time. I am ordering their second recommendation. I am not confident they gave me the correct part number. Manual doesn’t show part number so I am dependent on customer service. When I look up my tv model there are 5 of this part with slightly different description. Hopefully my tv doesn’t fall off the stand if it does then I will be reaching out to Samsung again."
"I needed to purchase a water filter for my fridge. It was easy to find by just entering the model # for my fridge."
"It wasn't as straight-forward as I thought it would be to chose the water filter for my refrigerator."
"Fast to find part and quick ordering process."
"Easy to use process once you locate the remote you need."
"OEM factory parts A+. Your e-commerce web site is above average. Thanks!"
"Called JJ International parts was told to go online to show the agent what i needed she was snappy and rude. I could have gone online myself except my model # kept saying part not found. "
"Your website needs to be alot simpler and easier to navigate. Does not work with Safari."
"I just purchased a new Samsung range and wanted to add one more oven rack. I went to the Samsung site which directed me here. After putting in the Model number I was able to find what I needed."
"I entered the model # exactly and the search was unsuccessful. I had to go page by page to find the remote I needed. "
"Since there are dozens and dozens of model numbers supported by the part I am ordering, it was tedious to find mine. Re-organize the set into columns according to the first 2 letters or digits for easy scanning."
"Going online to a chat was very helpful and the rep gave me the link to the parts that I needed. Process was great and much better than a phone call."