"it had 2 options for my fridge shelves but no pictures so I had to google images to try to find the right shelf. I am not 100% I picked the right part."
"Page was ok after I got the correct P/N entered. Found the parts I needed and got through check-out all within about 7-10 minutes. "
"I can always rely on Samsung Parts to make it easy to find the parts I need and get them to me as fast as I need them. Parts ordered are always the parts delivered. No mistakes. Reliable, Fast, and always safe. I know my personal/billing information is stored securely and I never worry. Thank You Samsung, you're a lifesaver."
"I had to deal with a return and customer service telling me I ordered the wrong part. Even after they reviewed the recorded message they were still said they sent the right part. I had to send pictures of the unit attached to stove to show i was sent the inner valve not the outer on i ordered. i was told a call back would take 24 - 48 hours and it beyond that. A order that was placed on 11/11 was hopefully corrected.
This form asks for "The name of the agent you talked to" but your agents don't put their names on emails. "
"I WILL NEVER ORDER ANOTHER SAMSUNG PRODUCT AS LONG AS I LIVE OR RECCOMEND YOU ALL TO ANYONE. THIS IS HIGHWAY ROBBERY. FOR A LITTLE PLASTIC PIECE YOU ARE CHARGING ME $100 **** OFF!"
"Super easy site to navigate, live chat was super detailed, fast/easy lookup of product I need to replace, item was in-stock...ordered and soon we'll be ready to watch our gifted tv."
"On hold "forever" so decided to try your site. Sadly, shipping costs are high--half the cost of the part needed..."
"Easy to find a part if you know the exact number. I was not able to update my cart and had to start over. It themn gave me a system error. I finally had to use another browser. I just hope my PayPal act was not charged twice.."
"Had to call to make certain that I had the right item. Our model number was not listed on the supported models!"
"Was able to log on and find what I was looking for and within minutes I was done. Very easy to use. Thank you"
"I just ordered some Gear S3 Frontier parts and it couldn't have been easier!"
"Using your menu and ordering was easy and extremely helpful. "
"Very good easy to use web site"
"very good - drawings with active parts is awesome
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"It was nice and easy to find the parts I was looking or thanks to the interactive parts diagram made it simple to locate and pick the part. I would recommend this to any one else who wants to repair anything "