"Great transaction. Very small order but due to stock availability were unable to fulfill the order. They took the time to call me (which likely cost as much as the order itself) to see if I would be happy substituting for another color. In my experience most retailers you would of been luckly to receive a cancelation or backorder.

They've earned my business for the next go around."

"I've almost never been more happy with an online store. Sidewinder had the cheapest Panaflo fans of anywhere I looked, and hardly anyone even sells them anymore. On top of that it came with the optional 3-pin connector cable which usually costs extra (if you can even get it at the same store). Package arrived 2 days after submitting my order, in perfect packaging. "

"This is the third time I have purchased from sidewinder, and I have had nothing but the best, prompt, and professional service. Excellent selection of top quality products at competitive prices. I would not hesitate to reccomend this bussiness to anyone!"

"You know that a store is good when the company representative (Gary) is constantly replying to email, no matter if it's 2AM, he's always there to offer his advice and help. He is definitely top class service and I would never hesitate to order ANYTHING from him. "

"Gary went out of his way to accomodate my requests and I am incredibly pleased with his service. I even had the chance to meet with him and speak briefly. I will definitely look his way the next time I need anything he stocks. I wholeheartedly recommend Sidewinder to anyone. And, for anyone interested in the Thermalright SLK-900A they were the only place I could find them on the web at this time. :)"

"What a great experience. I bought a Panaflo fan for my new heatsink and its awesome. Sidewinder has great prices with reasonable shipping rates.

Customer support is awesome. I missplaced the email I got with my order number and tracking information and I emailed support to get it and there was a reply in twenty minutes. Thats pretty good.

I will shop here again. "

"Good prices, fast shipping. Product packaging ensured merchandise arrived in perfect condition, despite box being crushed in transit by USPS.

Would purchase from again, highly recommended vendor. "

"I purchased a Thermalright XP90 heatsink and a panaflo 92mm fan after reading a review on the hs and following the link for Sidewinder. I have always been leary of straying from my main online purchasing place but after reading the reviews here I decided to give it a chance. After placing my order and paying with Paypal it was shipped the same day, (Fri. 10-1) and I received it Monday, and very well packaged too. I noticed after I placed my order that the fan did not come with the three lead mainboard pigtail, it only had two wires, so no RPM monitor. But the thoughtful people at sidewinder through in an extra pigtail with the 3 leads, now that is the kind of service that will make me a return customer. Overall with the extremely fast shipping and great packaging, this was a most pleasant experience. "

"Ordered Thursday, shipped Thursday, in my hands Saturday. They had what I needed, when others didn't, at a competitive price. This was easier than driving the 3 miles to Best Buy.

Watch out, Sidewinder. People might think you guys are good at this. :)"

"I ordered a Swiftech water cooling kit for about $300. Sidewinder was one of the few sites that had everything I wanted.
First impression was that the site looked professional and, since it is hosted by Yahoo (which uses FreeBSD Unix), is probably more secure than Windows-based e-tailers.
My billing address did not match my shipping address since I had recently moved. Needless to say I was surprised to get a phone call the same day I placed the order so that they could verify it was legitimate without delay.
Due to a mistake of my own (involving not being used to the way the postal service works with condo complexes), I believed that my order had not been delivered when, in fact, it had (on Saturday no less!).
I emailed Sidewinder and again got a call from them. The Sidewinder representative had actually called my local post office to talk to them about what might have happened and then called me to relay this information and tell me what to do. It is simply stunning that a company would go to this much trouble over one customer, and needless to say it was embarrassing that it was all due to my error. The representative was consistantly very polite, professional, and patient.

In any case, the prices were great and the order was shipped very quickly. So quickly that an order I had placed at Newegg one day *earlier* did not arrive until several days after the Sidewinder order. This is particularly impressive when you consider that Newegg (which is a great company--don't get me wrong) is several states closer to me AND had charged me quite a bit more for shipping a lighter package. Whoever says the US Postal Service (which Sidewinder and 1CoolPC--another great company--use) cannot keep up with UPS and Fedex is dead wrong.
Clearly Sidewinder is on the top of my list of companies to buy from in the future. This is the kind of service I would pay extra for, but don't have to because Sidewinder's prices are so competitive."

"ALX-800

Good price, processed order fast, packed well and made it to my door 2 days from time of order.

Great Job,

Thanks"

"i have bought from sidewinders more than 3 times now, gary the owner is wonderfull, somehow it seems he is always there to awnser any question, i always order and few hours later i get a tracking number, they pack stuff like profesionals,they dont cut any corners, everytime i need something i check this store first.

its always a pleasure doing business with these guys, cause they are pro's."

"I bought a heatsink here but had to cancel it since another order from elswhere I made a week ago finally went through. I emailed sales about cancelling and received a reply within half an hour! With customer support like this, I would have rather ordered from Sidewinder than from that other place which never even notified me of the reason for delay. I wont make this mistake again, next time I'm making my purchase from someone who actually knows how to treat their customers, Sidewinder."

"This is my second time to order and again, I wasn't disappointed. Gary is very pleasant to communicate with. Answers email promptly and nicely. Offers good prices. By providing USPS option, shipping charges are greatly reduced.

This is the first site I go to whenever I plan to do online purchase.

I highly recommend Sidewinder Computer Systems, Inc."

"Placed order on the 1st had item on the 3rd. Very fast service. Good communication. Prompt response to emails. Would recommend Sidewinder Computer’s to anyone. I wish they sold more products because I would do all of my computer shopping with them."