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Verified
5/5

2004-03-07

"Good Prices,Fast shipping.
Perfect expierience!
A+++
"

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Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
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Overall technical support
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Making decisions on their own
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Verified
5/5

2004-03-05

"Gary at Sidewinder Computers was very nice and helped me in every way possible to get my order shipped. It went completely smooth and... it was perfect."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-05

"Sidewinder was recommended to me by a Shacknews.com user, and I didnt even bother checking their rating before ordering -- their prices were more than competitive, and they offered the Panaflo fan I ordered with the molex connector at no extra cost(it does not normally come with one).

I've recommended Sidewinder to a friend, who purchased his heatsink and fan from them, and I've since made another purchase there.

Sidewinder Computers is first rate. Right up there with Newegg. These are the only two sites I buy computer parts from because their prices are competitive, but, more importantly, their customer service cant be beat.
"

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Verified
5/5

2004-02-13

"Ordered items on Friday night and received them the nex Wednesday. Have order almost all of my cooling components from SW. They have great prices and resonable shipping."

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Verified
5/5

2004-02-10

"The best service ever!! ultra high quality products; International shipping to mexico very fast. i will buy here without doubt again.
only one issue

1.- more cooling devices or misc stuff wil be great, ex: flowmeters, or more radiators, i think outside there are a lot of things we want to see at sidewinder.

here is the best choice to buy your cooling and misc stuff.

Good work Gary
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-01-28

"Needed a pump for a water-cooling system for a client's computer and the original supplier went backorder, went looking for a quick fix and found Sidewinder.com. Ordered the pump and it was delivered 2 days later. Saved my rep and the system was completed on time. Outstanding company, recommend them without reservation. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-23

"I was looking everywhere for Akasa TIM-clean (CPU & Heatsink Cleaner) and couldn't find it. I thought no reseller had any in stock here in the states. So one day I was browsing all the top resellers on this site and happened to come across Sidewinder Computers. To my surprise, they were advertising the cleaner on the front page, and I decided to make a purchase.

Great prices on products and shipping. I was pretty surprised on how fast my item got here. I live here in California and they are in Indiana. Got my order in two days.

Thank you Sidewinder Computers.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-14

"
Personal service & got me a hard to find product faster than they had projected.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-09

"Very reasonable shipping, very good prices. I will defenetly make bussines with you again. Thank You SIDEWINDER COMPUTERS."

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-25

"Another time Gary was amazing !

Very good costumer support, very good package.

Just 9 week days and the products are in my hands in Brazil ! =)

Great service and i recommend Sidewinder for anyone who wants to get the better Cooling / Casemod products ! =)

Thanks again Gary ,

Giuliano
"

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Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-18

"I am a repeat customer and these guys have great shipping and great prices. Shipping is alot cheaper than Newegg and it gets here FASTER! You will be glad you ordered from Sidewinder. Thanks guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-10

"Simply one of the best. This is my fifth purchase from SW. All went smoothly except for the last purchase. The wrong item was sent but was quickly rectified by the delivery of the item ordered. Can't ask for more from any business. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-04

"Having hit a major snag in sourcing some items in the UK (United Kingdom) as part of a Swiftech installation, I was directed to the above reseller through Swiftech (www.swiftnets.com)themselves.

One of their sales team (and my contact throughout the whole purchase)quickly contacted within 24 hours and offered 'not'only full details of the product(s) in question but full shipping details, fund transfer options, basically the full works, without even a hitch.

Throughout this whole process, I altered my shipping options, added products, asked many questions, yet every stage this company came up trumps through tracking to receiving these goods.

At every stage of this process I was kept fully informed of every stage of the purchase process, and found the sales person and company exceeded my every expectation.

An absolutely excellent company, and a better than first class customer service - Just brilliant!

I will shop there again without any hesitation - superb, especially being in the UK.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-24

"Now here is a company that lives up to it's rating , WoW ! Super fast shipping and great options on payment and shipping charges . Thanks sidewinder !"

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Pricing of products and services
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Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-23

"Great prices, *very* reasonable shipping, goods have always been "as advertised".sidewindercomputers-22462"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site