"Excellent service, good products , great prices! These guys are great!"
"So far I've made two orders from Sidewinder Computers, and both of them went very smoothly. Both shipments came in quick to CA (~2 days) and I'm very impressed by the service that Gary has done. In my first order for some round cables and thumbscrews, I didn't get a tracking number email to me. But Gary quickly sent me a reply with the tracking number and was able to track my shipment. My second order on the Thermaltake SK-7 with Smart Fan 2 went well too. Keep up the good work!!"
"A smooth transaction!
They are professional, provide the best service. I made a mistake while placing the order when I forgot to put my apartment number. Just when I realized after placing the order, I sent an email stating the mistake, and I got email back rightway stating that it will be corrected before shipping. They sure did and the PSU arrived before I even know it. After a month, I can still click on the order status and see my order shipment status and everything.
This is the kind of fast service a customer wants. It is very easy to unsatisfy a customer, but extremely hard to gain a customers confident, and they sure did gain my respect. I will purchase from them again.
Thank you."
"Ordered a vantec Iceberq 4 video card fan for my Geforce3 Ti200. Ordered Monday and got it Thursday. Not bad for $4 shipping! Packed real nice with newspaper and tons of those peanut thingys. Will order from them again."
"My first order with Sidewinder and very pleased. Placed my order on the 6th and received it on the 8th correct and complete. I will definitely be a return customer. "
"My invoice number is in an archived mail file but I will dig it out and post it. However, I ordered a $40 fan from them on July 2. I heard nothing since the order confirmation and recent attempts to reach their sales staff regarding the status of my order have gone unanswered. It is now July 30.
I haven't given up on them because they were helpful before the sale.
>> Update July 30 PM: The US Post Office was to blame. They've had my package since July 5. Gary S. at Sidewinder was extremely helpful and even called the Post Office to help straighten it out. Very classy move."
"Ordered 2 Themaltake Smartfans II, order processed quick, received quick and well packed."
"I ordered a fan and heatsink from them, and am very satisfied with the company. They shipped on time, and the merchandise arrived on time and intact.
One cool feature they have is a "listening room", where you can listen to recordings of the various fans they sell. It made a huge difference being able to "hear before buying"...
I will do business with them again."
"My merchandise arrived quickly but unfortunately I received a fan with two blades totally broken. So I had to email them and go through the RMA process. But this isn't much of a problem because Sidewinder computers have a very good RMA department. With in about an hour of me sending the RMA request, witch was about 12:00am at night on a Saturday 21, East coast US time, I received a response saying that they were going to test and send me a new fan that day and they were very sorry for the inconvenience. I received my new fan on Thursday June 26. I have been unlucky and had to use Sidewindercomputers RMA process a couple times but each time I was given great service. I would highly recommend them."
"This guy/s is one of the best retailers I've ever had the pleasure doing business. I had sent a couple of emails regarding different products whether it was compatible.. I had received the emails sometimes same day or next day. The website is excellent, and they are very customer friendly. I not sure if they are new startup or not but I hope their business is the same for years to come.
Great Job Sidewinder Computers!"
"Bought the Thermalright SK-7 and Thermaltake Smart Case Fan II combination for $27.90 when the had it on sale which included a free tube of Artic Alumina. I ordered some Ceramique by Artic Silver too and shipped by USPS 2-3 day Priority Mail and got here on Monday. Placed order on Thursday July 3rd so that was fast considering Friday was July 4th.
Very happy with the prices when they have sales and the shipping is reasonable and fairly quick with USPS. I would buy from them again and will recommend to my friends if they are in need of PC cooling parts. Big plus is they don't charge tax for CA. residents."
"Bought SK7 with TT smart Fan II.
The price is cheap, and the shipping is fast.
Emailed them that SK7 doesn't seem to be all copper. Got reply back immedialy sayind the steel color is the sodering silver. Great customer support!"
"Excellent selection, decent pricing, amazing shipping. Ordered it 6/26 arrive morning of 6/27!!
2nd day air became overnight? Remarkable.
Great job, will go there again for Swiftech Gear."
"Ordered a Criticool Powerplant and some barb adapters for a Swiftech Waterblock. Everything was shipped the next day and received the items 2 days later. Great communication. "
"Very good communication - Always fast, answering every point raised, polite.
Fast delivery - Main purchase 4/5 days international post, out of stock item posted when in stock at no extra cost.
Good Price.."