"I needed better cooling solution than stock Intel HSF's and so ordered 2 x Thermalright SLK800A's. They arrived today, I just installed them and am pleased with performance on my duallie.
I ordered on the 13th October and they arrived (Darwin, Australia) on 23rd October via USPS. Shipping rates were reasonable. Gary is quick on the emails and the quotes. I highly recommend SW as a vendor and to folks outside U.S who can't source locally.
"
"First off, I ordered many watercooling prducts from Sidewinder Computers, all received much earlier than expected for a great price. Today I received the wrong product from Sidewinder, but after one telephone call of less then 20 seconds, I had the correct part being shipped out. Everyone makes simple mistakes, it just amazes me how Sidewinder Computers deals with them. Now I have an extra adapter for a Swiftech MCW5000 for free. Thats the reason this company has such a high rating. Thank you Sidewinder Computers."
"Also second order. Sidewinder Computer is in my list of good online stores! Excellent customer support, very quick responce and shipment!"
"Great prices, fast shipping, very fair shipping rates, Sidewinder Computer is everything you could want from a reseller. Best online prices that I have seen in a long time. Maybe not the cheapest cost for one item, but if you order 3 or 4 things and get the total cost (including shipping)Sidewinder has to be close to the least expensive.
My Thermalright SK-7 with a Thermaltake Smart Fan 2 make a great combination. Sidewinder charged me $5.75 to ship it, but the USPS tag says they were charged $8.95. Did I say FAIR shipping charges? EXCELLENT RESELLER !!!!"
"Ordered a Swiftech MCX462+ at the best price I've seen. Arrived quickly. You guys rock!"
"I recently purchased a waterblock from Sidewinder Computers, and attached a note to the order. The note consisted of a couple of processing requests that I had. The company contacted me very soon about the note, and how to deal with it. The customer support was very helpful and friendly, offering their personal services to suffice for the lack of service I received from another seller. When someone offers their own time and effort to help a customer, in a timely fashion, that is an A+ in my book."
"Ordered some molex pins and a heatsink. Then I changed my mind and didn't want the pins anymore. I emailed them to ask for cancel or change. Gary Stofer replied promptly and helped me to change the order and adjust the shipping charge. Even with all these extra trouble I brought up, they shipping my order the same day. Very friendly and helpful people."
"VERY SATISFIED!
I bought a couple of Swiftech MCX603 R2 heatsinks from them for my Xeon system.
Their prices were average. However, their Cusmoter Service, Tech Support, Shipping Time, etc were EXCELLENT!
I wouldn't mind buying from them again. I would rather pay the little extra and get their very prompt replies from curteous customer service, great tech support, and so forth.
I'd strongly recommend them to any of my clients....
10/10!"
"Second time I've purchased from Sidewinder. Excellent service both times. I'll purchase from them again and recommend them highly.
Even though a new item was out of stock the DIDN'T charge my card as many etailers do. And I was emailed immediately to tell me of the backorder and given the choice to have the rest of the shipment sent. When the backordered part came in Sidewinder shipped it to me 2-3 day express and they picked up the freight.
Excellent business practices. Proactive service. "
"I forgot to add free Arctic Alumina to my SK-7 heatsink order and e-mailed them right after I submitted my order. I was e-mailed back within an hour and told it would be shipped out with my order that day. Three days later, I recieved my complete order as promised. Very prompt and professional service and wouldn't hesitate to order from them in the future. "
"I have excellent luck with this murchant! They have superb prices and even better shipping prices! If anyone is looking for computer goodies... look no furthur!"
"Simply the best, great pricing! Fast shipping! Very fast replies to all my emails about product questions. I've dealt with Sidewider Computers for almost a year and have yet to find any experience with this company "not so good""
"Business done as it should be! I do almost all my shopping (except for groceries) online. Recently upgraded, basically all my computer hardware, and placed orders for the parts @ 7 online retailers. While GameVE & Essential computer literally cheated as of sending a lower grade CPU than the one I paid for (G VE) or badly used/returned MoBo for a ?new, retail?(E C), I was more than delighted with my experience with SidewinderComputers.com and would put them on the top of online merchants I've dealt with.
1. Very good & fast communication: once did get a response on a Sunday evening ~1hour after sending the query.
2. Knowledgeable, very helpful and patient staff. Answered in detail all my pre-purchase questions, impressively patiently?--I found the answers later on on their informative website readily available. how many CSR won't just point you to the link, or copy/paste at best. Gary took his time to actually write in detail specifically, point by point.
3. Flexibility: had them to add last minute something to my order by just sending an email! They did it at no extra shipping, etc. cost (dealsonic would add a $2-4 shipping charge for 2-3oz. extra item..).
4. Very quick processing of the order, shipment, and getting the stuff to me.
5. Everything arrived new, as described, well packed.
6. Very competitive, actually the lowest prices of the things I was looking at.
Highly recommended. Business done as it should be!I'd shop with confidence at SidewinderComputers.com again.
"
"Great service, quick, painless. Bought an orb for my computer cooling. Will definitly do business with this retailer again."
"I like the option of having my packages shipped via USPS. That's one
of
the reason why I shopped at Sidewinder. On top of that, their prices
are
really competitive. I will shop at Sidewinder again, if given the
chance."