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5/5

2003-04-15

"Ordered 2 Swiftech Radiators and a 22g tube of Artic Silver's Ceramique. Order arrived next day, nicely packaged. Shipping was a little higher than I hoped, but not too bad, especially seeing how it arived the next day. Very satisfied, I would order again. Nice selection, too!"

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5/5

2003-04-10

"I purchased a Vantec fan controller from Sidewinder. The price was right and their charging & shipping turn around was very fast. They shipped it via USPS and I chose the cheapest option (2-3 day). I placed my order on a Thursday at noon (on the dot). It came in Saturday's mail. Now that's fast for a package traveling for California to Kansas. I highly recommend them."

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5/5

2003-04-10

"Here is the deal......These guys just plain ROCK!!!! Ordered 3 things from them. Got them quick and well packed. First time I purchased and it wont be the last. Hoosier in Michigan! Indy ROCK'S!!!!! Later........."

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5/5

2003-04-09

"Gary of sidewinder has been extremely helpful and couterous, not to mention very generous as well! Thumbs up Gary, you are doing a great job.


"

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Overall product shipping and delivery process

5/5

2003-04-07

"Awesome service - ordered on Friday, received on monday via USPS. This item was not overnited.
Prices and shipping were both extremely reasonable. I couldn't be happier.
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-24

"I purchased a swiftech watercoling kit and recieved excellent service with prompt replies to all my various questions."

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Likelihood of customer recommendations
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5/5

2003-03-20

"A simply perfect service. Great kindness, fair prices, quite fast answers, good products available.

I will buy there again, enough said.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

3/5

2003-03-20

"Purchased Delta 60x38mm fan. Waited a week and then e-mailed Sidewinder Computers. My order had been received, but not shipped. I was given the tracking number. I looked up the tracking number, but it never told me the status or where my package was at. I got my package about a week and a half after I placed the order."

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5/5

2003-03-19

"I'm from Singapore. Their service to international customers like me is great. Attractive prices and shipping rates provided. Prompt and efficient too. I'd definitely do business with them again in future. Thanks Gary."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-14

"I have now done business with these guys for nearly a year. When I need a fan I can't think of a better place to go. Yhey alway get the order right and it is always shipped right away. I can't say enough good things about this company!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-12

"This is my first order with Sidewinder, and have had a very good experience with this company.

I originally sent an email with a question, it was answered within hours. I placed an order, and the item was shipped the next day (unlike many places that take forever). Would definitely buy from here again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-10

"I have never heard of them before, but then I saw their rating and you can't go worng with such a high rating and they showed why. Excellent selection, prices, and very fast shipping. I will definately be doing business with them again."

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Pricing of products and services
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Overall product shipping and delivery process

5/5

2003-03-08

"Great prices on their rounded cables. Good communication after the initial order. Shipped on time. Everything went well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-06

"Excellent dependable service and good selection of quality products."

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Overall product shipping and delivery process

5/5

2003-03-04

"I ordered a Blue Sunbeam Cold Cathold, best one on the market and cheap too. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process