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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-09-04

"I am so glad I found Signature Hardware online. Signature provides an excellent website with a comprehensive and attractive catalog to choose from. Their shipping rates are in line with other retailers and were very prompt in their processing and shipping of my order. My order was packaged securely and the contents were in perfect order and had mounting hardware included. In the future, I will order from Signature again."

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Verified
5/5

2011-09-03

"My contractor suggested I order my custom sized shower rod thru Signature Hardware.My bathroom remodel included changing a small triangular corner shower into a larger rectangular shower. I needed an L-shaped rod,which I ordered from Signature. It was ordered online and received in a week without any issues;very convenient!"

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Verified
5/5

2011-08-30

"We found just the items we have been looking for and couldn't find anywhere else at such reasonable prices. They shipped them right away and the packaging was very protective. I will shop with them again."

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Verified
5/5

2011-08-30

"LOVE, LOVE, LOVE this store! Their Customer Service is outstanding, you just don't find that anymore...courteous, helpful and actually know their products.
I purchased a faucet, which unfortunately arrived with a scratch. I sent an email to them fairly late on a Sunday night and received an immedicate response. It has been returned and I await a replacement. Shipping is quick, the return was painless. I will definitely use them again.
"

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Verified
1/5

2011-08-26

"BEWARE of their Italian Fireclay products. We installed our farmhouse sink 8 months ago and since then it has acquired 3 chips (and we are extremely careful!) We purchased this product because it is known for its durability. After contacting the company, they have concluded it's due to "user error" and did not even offer a repair solution. Extremely dissatisfied with the product durability and the handling of this issue. Will not purchase from Signature Hardware again. "

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Verified
5/5

2011-08-25

"Very pleased with products and overall service. One of the items I received was the wrong item, when I spoke to the customer service representative, she was prompt, courteous and helpful. She resolved my problem almost immediately. I would certainly recommend this Signature Hardware."

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Verified
5/5

2011-08-24

"Extremely satisfied with the service and products that i have recieved from Signature Hardware...would certainly recommend to a friend and will probably use them for our future needs. Thanks so much!!!! :)
"

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Verified
5/5

2011-08-23

"Best customer service I have ever experienced!! Showroom is unbelievable - huge amount of products on display. Nice price variety of items."

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Verified
5/5

2011-08-23

"Overall satisfied. The only thing that could be improved on, is the connection of the water supply lines for the clawfoot tub that I purchased from Signature and the roughed in plumbing. I understand I'm not a professional plumber but on any compression fitting under pressure I wouldn't assume that an "O" ring would work for the seal. Which it didn't after just a few seconds from turning on the water. They came apart but luckily I was near the shut off and now will have to find a new gasket to work with this connection.
Overall great products and real fast delivery time.
"

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Verified
5/5

2011-08-22

"We have been satisfied with all the products that we have ordered over the past 3 years. Never a problem with shipping or the products. We LOVE Signature Hardware!"

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Verified
5/5

2011-08-22

"Had exactly what we needed - very easy and simple purchase! Very surprised how very quickly it got here too. Would absolutely recommend!"

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Verified
5/5

2011-08-21

"Everything was great; except I ordered Stock item 270277, the invoice I received indicated the item was 270277(part no. NC-1475-BN)(SHP963191)Double Corner Shower Basketet - small - Brushed Nickel(9-3/8"L x 6-1/2"W x 7-3/8"H). I received item 304387,Two Tier Corner Shower Basket (9-1/2"L x 7-7/8"W x 12-3/8'H). Fortunately the larger size fit into the planned mounting area. There were no documents with the shipment to indicate the cost or shipping costs. Since it was usable and shipping costs between Hawaii and the mainland are high, I elected to keep the larger basket, which of course was more expensive and I'm satisfied. "

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Verified
5/5

2011-08-19

"I ordered a floor register and I was extremely satisfied with the product I received. The color was just as I expected and it was in perfect condition. I was also pleased with how fast it came. I will definitely check out this site again if I need more hardware."

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Verified
5/5

2011-08-17

"Nice variety of quality items at reasonable prices. Items delivered quickly. "

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Verified
5/5

2011-08-15

"First time ordering from Signature Hardware. Delivered next day. Product was exactly as advertised."

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