"My order #23517507 was not shipped in its entireity.
I received one teeshirt, case # 2679567. The other two items I ordered have not arrived and I just got an email saying that part of the order has been cancelled.
Case # 2679569 and case #2679556 are still missing.
Two items were charged to my visa card. Nov. 17 for $21.75 and on Dec. 10 for $21.73."

"Very satisfied with the timely delivery of my order. Thank you SkyMall."

"Where do I even begin to tell you how dissatisfied I am with your company. This is my first time ordering with you, it will be the last. When I ordered it was all stated to be in stock. Since the order, I have received email after email on each item being out of stock! I understand being the holidays things run out, but every single one?!? Like I stated before, I will never order from Skymall again. Horrible service. Shame on you all! "

"We bought the Mr. Christmas Super Laser and are really disappointed in it. Possibly the one we have is a defect, or dud, not sure.. It only works for about 5-10 minutes, then lazier fades out. When it does work, it isn't impressive at all and it does not look as advertised. Should of known better by the obviously photoshopped picture. In any event we are going to return it for a full refund. Item 482404"

"I ordered an item from skymall.com 12 days ago. They shipped it to the wrong address, and when I called inquiring about the shipment, they were not very helpful. This was my first time ordering from Sky Mall, and it will probably be my last."

"you guys said that I would get 20% off my first order and I put in the coupon code and it didn't work. PLEASE PLEASE get me the 20% off....!~~~~~"

"Never got my product at all. Disappointed was suppose to be a great Christmas present for my father and I don't have anything to show for it accept a bill to my credit card for 50 dollars. Never shopping here again. Only thing good was the customer service representative I spoke to he was so apologetic. "

"I have not place many orders with you before, but I ordered something for Christmas in 2014 which your website said was in stock and now I get a notice telling me it was not. Will I get this for Christmas 2014?"

"After calling twice to ask about when my item would be shipped, I cancelled my order because your customer service rep couldn't tell me if/when it would ship. This was 12 days after initially placing my order. Now you have shipped it to me after I cancelled. I will not use skymall again for shopping.

I have done a lot of online shopping and have never had this type of problem or inaction. Now...during the holiday season your customer service line is closed all weekend. So I cannot speak to anyone until Monday (it is currently Friday night after you have closed....your email notifying me that my item had shipped was sent after you closed). Part of why I shop online is for convenience and this experience has been most inconvenient and frustrating. "

"The whole process was a joke. How does a company (sky mall) not know the shipping details of the vendors that they pay to ship their own products??!! Who runs a company like that? I can definitely say I will NEVER order from this so-called company again."

"Easy to use. Discounts taken at checkout so no codes to remember. Only thing they did not have a box to check if item was a gift so I'm assuming my receipt will be in the box esp. in Dec. Wish I had thought of that."

"Never received my items that you charged me for!!! POOR follow up.. Have emailed have called. And no one will respond. 1st time ordering & never will again"

"THIS ORDER IS STILL ON BACKORDER SINCE OCTOBER.
THIS WAS MY FIRST ORDER WITH SKYMALL AND WILL PROBABLY BE MY LAST. COMPLETELY UNACCEPTABLE."

"Still waiting for this big item (anniversary present) past 2 months now (order date 10/16/14) and got another email saying the item may be delayed and might ship on Jan 30, 2015 - 100 days after placing the order!!"

"VERY DISAPPOINTED in the service. I ordered the Star Wars Toaster back in early November and was told it would ship Dec. 5. Now, on Dec. 10, just 2 weeks before Christmas I get notice it will be another MONTH - January 5th before it ships!! This is the first experience I have had ordering from Skymall and will definitely be my LAST! "