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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2023-10-30

Excellent!

"Saved a lot of money and received a 100% genuine, authentic Microsoft Licensed product."

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Verified
5/5

2023-10-27

Quck, Easy and works great.

" I had no issue with Softwarekeep. Everything worked great, and the price was good too."

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Verified
5/5

2023-10-27

Great company

"I was having trouble downloading the software as I am not tech savvy. Paul in support was so helpful and was able to remotely install the software for me."

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Verified
5/5

2023-10-27

Problems with getting started on Microsoft 365

"Joe sorted out all my problems in a few minutes, for Microsoft Office 2016 version"

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Verified
5/5

2023-10-27

Easy buy

"I had my software installed in 30 minutes and was using it in 35. Thank you."

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Verified
5/5

2023-10-25

Daniel was terrific

"Daniel was able to get the .pkg download to work and installed the App on my new computer."

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Verified
5/5

2023-10-26

Wrote to thank for the Credit received, response, within minutes

"Purchased a product for a previous computer, unfortunately the model wouldn't accept the product and I had to change plans and get the very latest model, this then may the software useless to me. I wrote to Software Keep and they offered me a FULL refund which came through a few days later. Nice to deal with an efficient, professional and honest company.
"

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Verified
4/5

2023-10-26

So far the key is working

"Wasn't my first choice,
Honestly I don't understand why Microsoft itself does not have $20 yearly keys, and $50 one system keys, for the base operating system, that people can buy at Walmart or at the Microsoft website directly.

A little more spendy then what I was hoping to pay, but I still saved half off of what the regular asking price of $160, for what a windows 11 pro key is , it cost me $87 after using a code.

The only USA based website I found to buy a digital key from, that still allowed me to save some money.

My bank blocks payments made out of country, I can do it, but I have to call in and it is just a frustration.
"

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Verified
5/5

2023-10-25

Outstanding customer service!

"Timely response and knowledgeable. Thank you!"

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Verified
5/5

2023-10-24

Google software

"Order was presented for down load as described went off without a hitch "

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Verified
5/5

2023-10-24

Works for me

"Works for me
Works for me
"

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Verified
5/5

2023-10-24

Very good customer support

"Having Outlook 2016 on some computers running Windows 11, I hadn't realized there were compatibility issues with newer versions of Windows 11 and purchased another copy of Outlook 2016.

No matter how many times I ran Windows update, I could not get Outlook to open and kept receiving the error "Outlook requires updates before it can start".

After listening (reading) my explanation and then remotely accessing my computer, Joe was very knowledgeable and knew right away that it was due to compatibility issues.

Joe went ahead and started a refund for the version I purchased so I can purchase a later version that is compatible with Windows 11.

All in all, Joe was very helpful and knowledgeable in helping me with my issue.
"

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Verified
5/5

2023-10-23

Microsoft Office 2021 for Mac

"Ordered, downloaded, and installed with no problem whatsoever. Very satisfied."

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Verified
5/5

2023-10-23

Helpful customer service

"My questions regarding issues I was having with downloading software were answered clearly and quickly.
"

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Verified
5/5

2023-10-23

Suggestion to fix error during installation was spot on. Thank You

"Just followed instructions and it worked"

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