"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"Payed for Microsoft office, they gave me a key that didn’t work. I messaged multiple times and finally a few days later someone replied with another key, that key also didn’t work. I messaged multiple times again and no reply at all"
"Delivered the software properly, and worked perfectly"
"Bryan was so helpful and guiding me through the whole process. He made me comfortable and helped so much "
"I bought a pack that was suppose to have 3 programs on it. I couldn't even get one to upload unto my older computer. Tech Joe worked with me and even did remote assistance and got the Word program uploaded. I am very grateful! He was very patient with me."
"I still can’t redeem my purchase! I’ve tried and tried and still no luck. The company provides no assistance "
"I am more than satisfied with customer service and the overall experience. Thank you. "
"I placed a order yesterday, still waiting"
"I thought I was buying my powerpoint from powerpoint. and when I completed my purchase, your name shows up. I have no idea who you or your company is. I just hope you have good service, and I have a real product. Feeling very unsure about this."
"I bought a key less than a month ago and I had to return the computer I bought with that key. I contacted your website to find out if I could utilize that one with the new replacement one I was sent. I could not get a definitive answer from the Rep I spoke with. I went ahead and bought another one for $108.00 and I am not very happy about that.
Lenora Garcia "
"Joe was very helpful with his knowledge and references when I asked for some help on Microsoft Excel files I was having... He helped fix the problem and was very patient with me..
Thank you Joe!"
"Could not install or get adequate support to do so. No phone support. I asked paypal to refuse the sale since I got to it within 24 hours. They could only put it in dispute. "
"I purchased a 32 bit key and they only provided a 64 bit this will not work with my software, I tried contacting them and they could not give me the right license.
Update: They refunded my money."
"My name is Frank Flury and Eric helped me. I had a problem activating my copy of Windows 11 on my new system. Over the past 2 years, I had serious problems with total failures of my computer systems. I replaced my computer's motherboard several times, and Windows locked my Product key. I started a chat session with Eric and he walked me through the steps he needed to assist me. After a short time, Eric expertly diagnosed the problem. I started a Teamview session and Eric fixed my system in just a few minutes. I would highly recommend chatting with him if you need help with the softer you purchased through SoftwareKeep"
"I ordered and paid for Office for home/student. The keycode gave me home/business, which is a different, more expensive version. It's fine for me--Word and Excel are mainly what I need, anyway.
I just feel weird knowing I paid for one thing (Yes, I have the confirmation) and getting something else. It makes me wonder what other kinds of software might go erroneously to some unexpected, unprotected machine."
"Great product at a great price"
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hello,
We appreciate your feedback and take it very seriously. We have noticed that you left a negative review about our product/service, and we are sorry to hear that you had a negative experience.
After a thorough review of your case, it appears that the root cause of the issue was a faulty key which was swiftly resolved by sending you a new product key. Microsoft's website shows that that replacement key was successfully redeemed and bound to your Microsoft account.
We kindly ask if you could consider revising your review based on your experience with us after addressing your concerns. We want to make sure that you are completely satisfied with our product/service and would appreciate the opportunity to resolve any issues you may have encountered.
Thank you for choosing our company, and we hope to hear back from you soon.
Kind regards,
SoftwareKeep”