"Great product and very easy to install.
Also working just as expected."

"Patience, multi-tasking, problem solving, politeness and speeding sorting out of problems. Ray did a great job today. Thank you.
"

"The tech was very knowledgeable and helpful. Very professional."

"Quick, and perfect! Great experience!
"

"I just purchased the new Office 2024 Home and Business. I don't need all the bells and whistles that Office 365 comes up with, so I don't want to pay for a subscription. I updated from Office 2016, so saved 8 years worth of subscription costs and didn't miss out on anything I needed. I was pleased with the price Softwarekeep offered and this is the second Office product that I have purchased from them. Softwarekeep have good tech support and I would recommend them to others who are also looking to save some money on subscriptions."

"I bought Office 2021 from Softwarekeep and didn't follow the directions correctly to download and install it on my laptop. I called Softwarekeep for help and was quickly connected to Emre, who in less than 10 minutes was able to correct the problem and install the programs on my laptop for me. I appreciate his help and ability to fix the issue quickly. Five stars!"

"I can’t describe How Much Daniel helped me in 600 words, So I’ll be brief, he helped me on a product I didn’t buy there but it needed to be fixed so he jumped in and worked on it--for 3 hours!!!! who does that?
I will NEVER go anywhere to buy software again but at Softwarekeep... the service is unbelievable!
Daniel IS the reason I’ll go back; these people ARE THE REAL DEAL when it comes to service!
I bought another product just because I couldnt leave without doing something for the help I received "

"Everything was great except the 15 minute timer that said I would get my key within that time frame after my purchase (10/14/2024 4:44PM) . The timer would count down 10 seconds and then reset to 15 minutes; repeatedly. Emails floating in during my wait said: 1) Invoice arrived (10/14/2024 5:05PM), 2) that the purchase was being reviewed by a support specialist (10/14/2024 5:07PM, 3) then a "request update" with the key (10/14/2024 5:28PM). That's a total of 44 minutes. That's not a huge deal in itself but your process leads the purchaser to believe that something will happen very soon and the purchaser can get on with downloading the product. The resetting timer was particularly annoying and it caused me to try to play with it somehow to get it to continue it's count. The timer thing set an erroneous expectation thus the discount of one star from perfect."

"Was a bear to install, after Tech Support connected to my LT, all is good now."

"I needed to remove, delete then reinstall my office 2019.
Emre remotely took over my MacBook Pro and with abracadabra he got my system up and running.
Many thanks Emre. You know your stuff.
Ken"

"I ordered Office 2021 and mistakenly clicked the button for Windows 11 Pro. Talked with Bryan and he agreed to remove the cost of 11 Pro. Waited for download link but did not arrive.

Chatted with Anne and got the issue resolved receiving the link.

Pleased with Software Keeper and support. provided "

"The customer service representative named Anna helped to send over the product download link when I did not receive it after half an hour, and responded to my request very promptly."

"Excellent price, delivery, and follow-up. My techie guru has now installed, cleaned up old junk and new software working great..! Thank you for quick and dependable products and service. This is where I come for quality software and service. You helped with Outlook 2016 a few years ago and gave me a nice bonus on the new package. Thank you Chase for follow-up and support. I will be back when software is needed. Quality at the too so Thank you again.
Neil Simpson 4"

"I pre-ordered MS Office 2024 Professional. I received the confirmation, then an email reminding me it was a preorder and offering to change or cancel the order if that was a problem. Apparently, getting licenses for the Professional version is an exercise in futility right now (Microsoft does not have them, either, so it is not a SoftwareKeep problem), I was sent another email advising me of the difficulty, apologizing, and again offering to cancel or convert the order to Home or Home and Business. A couple of days later I received another email throwing in the towel on Professional, apologizing, and giving me the option of one of the other versions or canceling the order outright. While this sounds like an ordeal, I very much appreciated the updates and realized what the problem was.

I eventually advised them I would convert the order to Home and Business. Once they got that, they processed the refund of the difference quickly and I received my code and download instructions.

I have used SoftwareKeep for several years, especially for MS products, and I have always been extremely happy with the outcome and the professionalism. These folks are top-notch. Anybody (well almost anybody) can look professional when everything goes as planned. SoftwareKeep looks great when things do not go as planned. I can't say that about a lot of companies/organizations/people these days. They are and will remain one of my preferred vendors."

"They are solid. I ordered Excel for the Mac. They were out of the Excel only so they gave me the full Office. I recommend them"