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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2024-07-08

Daniel was great!

"Daniel was great! Patient and answered all my questions."

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Rep reply posted 2024-07-09
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hello, thank you for your feedback! We look forward to your next purchase! - Chase”


Verified
5/5

2024-07-02

Emre in customer support was fantastic

"I had an issue with with activation but Emre was able to provide quick and easy instructions that resolved the issue. Would highly reccomend this site for the service alone"

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Rep reply posted 2024-07-06
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi, Thank you for taking the time to share your experience.”


Verified
5/5

2024-07-01

Keeping an old server alive

"I have a MS Server 2008 r2 that I have to keep working. I had issues with it as a virtual server on Hyper-V that required me to reinstall the license key. Needless to say, no license key. Ernie at SoftwareKeepcom was able to get me a valid license at a reasonable price. I am back in business.

Thank you, Ernie!
"

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Rep reply posted 2024-07-02
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you so much for your positive feedback! We're glad that you are satisfied with the support and the license you purchased.”


Verified
5/5

2024-06-29

Chat

"Ho chattato con Daniel, molto gentile e professionale e lo ringrazio moltissimo per avermi aiutato"

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Rep reply posted 2024-07-16
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello, thank you for your feedback! We look forward to your next purchase! - Chase”


Verified
5/5

2024-06-27

very swift and I got the answer I wanted

"and I got the answer I wanted"

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Verified
5/5

2024-06-20

Great experience

"Emre Truly helped me troubleshoot an issue that I was having that Microsoft wasn’t even able to help me fix. He made it very simple."


Rep reply posted 2024-06-23
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Thank you so much for your positive feedback! We're glad that you are satisfied with the support you received from Softwarekeep!”


Verified
5/5

2024-06-18

Daniel made it happen

"Little bit of a rough start, but Daniel was patient and worked through each issue and got it solved.
The software is working away and I can finally be productive.
"

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Rep reply posted 2024-06-19
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Thank you so much for your feedback! We are thrilled to hear that you had a great experience with your purchase and found everything to your satisfaction.”


Verified
5/5

2024-06-17

conversation with Bryan

"I am about to do a clean install of Windows 10, which I purchased from SoftwareKeep. Bryan answered my questions regarding the process in a friendly and helpful manner. I'm glad I chose to purchase from this company."

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Rep reply posted 2024-06-18
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Thank you so much for your kind words! We're thrilled to hear that you're are satisfied with the level of support you received from Softwarekeep!”


Verified
5/5

2024-06-16

Support

"Thanking Daniel for the excellent support and guidance"


Rep reply posted 2024-06-18
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Thank you for your feedback and support! We look forward to your next purchase!”


Verified
5/5

2024-06-11

Absolutely FIRST CLASS Service

"Daniel was really professional and sorted my problem (Office for Mac)

Much appreciated
"

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Rep reply posted 2024-06-12
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello,

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our customer support team.

It was a pleasure assisting you with your concern and your kind words and feedback motivate us to keep improving and delivering top-notch service to our customers. We're glad you enjoyed your visit to our site and found it user-friendly and helpful.

If you have any further comments, questions, or suggestions, please do not hesitate to reach out. We look forward to serving you again soon!


Best regards,
SoftwareKeep Support Team


Verified
5/5

2024-06-08

Great support for reinstallation of MS Word for Mac

"Daniel got back to us quickly to help reinstall MS Word 2019 on a new laptop. He knew what he was doing, he was patient, ands we are now back in operation. Thank you, Daniel and softwafrekeep.com!"

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Verified
5/5

2024-06-03

Extremely professional.

"Emre was outstanding and extremely helpful and professional."

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Verified
5/5

2024-05-27

Great Product

"I am still getting used to the difference in this as opposed to my Office 2010, but looks real nice and so far is great"

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Verified
5/5

2024-05-21

Great Service

"Ordered product with some confusion (on my part) concerning platform on which it would work. Chat conversation with Emre resolved issue and save me a lot of time had I not sought their help. "

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Verified
5/5

2024-05-16

Thumbs up

"Thank you so much for the assistance provided. Emre and Emir really helped me on all the links that i could not download through the email. Once again kudos to both."

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