"This is a very good company as far as customer service goes. I recently discovered a problem with a cable I had owned for 4 months but had not used. Upon calling Solid Signal they sent me a new cable right away. I have always had a good experience buying from this company as well."

"I found Solid Signal while on a search of DTV when the national change from analog to digital took place. I live on the opposite coast as Solid Signal. Since that time I have continued to order their products because with shipping they are much more reasonably priced than products available in my area. I have never been disappointed with anything I have ordered from them. Everything is top of the line, arrived in great shape being packaged to enhance the safety. And to boot what ever I have ordered has arrived in a very short time. Even during the holidays. Believe me when I tell you this, you cannot do better than Solid Signal! Hands down the best place to buy your electronic needs!"

"Hola buenos dias,

Solo quiero mandar esta nota para agradecer la atencion y profesionalismo de la Srita. Glendy Perez, la semana pasada
tenia varias dudas sobre como programar los controles remotos
que compre en solid Signal RF y tambien sobre la compra del
equipo 280702,todas mis dudas fueron aclaradas, igualmente que
bueno que tienen asesores que hablen español.

Muchas Gracias"

"Hey, folks ... just thought I'd throw in my two cents after seein' some negative comments on here, and to those that cry foul over a pricing error? Any company that makes an honest mistake has every moral and legal right to cancel the order(s), and for anyone to take away even a single star merely for NOT allowing consumers to take unfair advantage of an unfortunate error is shameful at best. It's no different than when somebody gives you too much in change, or the waitress fails to add your dinner to the check, or a clerk misses items on the bottom of the buggy -- you've gotta go back, 'n make things right.

Then again? Those that understand these most basic principles will surely ignore such unreasonable rants. So, I'm gonna try 'n type something folks might find useful/helpful, instead.

I, myself, am a very frugal shopper. And, I go to extremes, when it comes to finding the best value for my money. Ultimately, I purchased directly from them, even though I had found a very similar antenna for less money. Here's three good reasons as to why I'd do such a thing:

1. The antenna I chose had a lifetime warranty, and good reviews (when considering only those that were relevant to the product, and my application).

2. The website I chose, solidsignal.com, was well established as a safe place to shop, and offered up more than a fair deal on a really well made antenna (allowed my coupon on what was at the time a sale item, too ~;-)

3. Saving the best for last, as this was far more valuable to me than my money: They were absolutely honest with me about what I should expect, based upon the excellent advice of an extremely knowledgeable (and live) person, rather than the typical rhetoric many use to simply make the sale.

Further, let me add that I was so impressed by the poor lady that answered my call that I felt compelled to tell 'em so: Glendy was patient, and most tolerant of my too many questions. And, her primary objective was absolutely to help me in every way she could, and she really was actually happy to ... simply too rare in today's world (and why I can't imagine me shoppin' for any antenna anywhere else ~;-)

As for my purchase? It was a really good deal, as I caught it on sale, and had a coupon code. It was shipped very quickly, and they kept me updated via email ... very smoothly handled.

:: edited only for clarification/correction, and to remove last name ::
"

"As of the writing of this review, I've yet to purchase a product, but feel it is important I do so because my purchasing an HD UHF/VHF antenna is based solely on the outstanding guidance help support and and genuineness of a remarkably knowledgeable customer service rep named Glendy!! She is a shining example of what a customer service rep is supposed to be, and the kind of person all companies should strive to hire!! Since I'm fed up with all cable companies and their "gimmicks" as far as their outrageous costs and "packages" it will be very forthcoming that I purchase the antenna that Glendy recommended to best suit my needs and location. My sincerest thanks to Glendy, and to Solid Signal for having her as an employee. Sincerely, Jay Andre"

"I have done business with Solid Signal several times and have always received prompt, courteous, and quick service. I would recommend them to anyone and will definitely do business with them again.

J. Cohee"

"I have not purchased my 4g booster and antenna yet, but I have to say that my rep Sarah was super helpful and immediately emailed me several choices along with her recommendations. When I buy it will definitely be from Sarah at Solid Signal."

"I recently ordered 2 solid signals HDB8X HD antenna and 2 of the Pixel AFHD-4 outdoor FM ant. I was supprised at low prices of the antennas and shipping. It's nice to see a reasonable price and not get killed on the shipping. Great work !!"

"I needed some help connecting an HR-24 receiver to an older dish. Stuart was completely helpful and strengthened my resolve that Solid Signal is the best satellite retailer in the business!"

"They originally handled an order situation poorly but apparently they had a glitch in their system with a large price mistake and received thousands of orders for just a few in stock. They took the time to contact me and apologize and offer me a comparable if not better antenna at a good price. They also took the time to look at where I was located and recommend antenna's based on the situation I had. The plethora of bad reviews 1/18 - 1/22 are from people upset they didn't get a product for 75% off but they do appear to work hard for your business. I will buy from them again."

"I called due to a problem with a previous order. The polite friendly person on the phone helped me find a better item than the sold out one and then discounted the price for the new item. I was so happy Mae took care of the problem and was so nice about everything. Customer service is not dead at Solid Signal. An apology and subsequent discount to make up for the problem made me feel like a VIP customer today.

I received a link from Solid Signal to this site so in a way Solid Signal did ask me to write this review. I am happy the link was sent because it gave me an opportunity to thank the staff at Solid Signal for their above average (way above average) assistance. Thank you again Mae and Solid Signal staff.

I guess I may need to tell you I am not associated with this company in any way other than an order I placed today to replace an order I placed on Friday that could not be filled. "

"First impressions last the longest. In my efforts to correct an already-placed order, it was immediately resolved and compensated by a gracious manager, Mae. It is a rare occurrence to talk with a live customer service person (speaking perfect English!) in today's no-frills business environment, much less receive an unconditional refund. As such, I wish to share this pleasant experience with many of my personal contacts as well as other consumers considering a future purchase."

"Ordered a DIRECTV GenieGo on 12/14, received it on 12/18. Price was $31 dollars less then what DIRECTV wanted for it if I ordered from them. Great service!"

"Recently ordered a Simple.TV DVR from Solid Signal, taking advantage of an awesome one-day special price. It arrived promptly and works great. I've also orders many TV and satellite antennas and accessories from Solid Signal and always found them to be prompt and reliable. "

"I recently received a Slimline dish and Hot Shot dish heater from Solid Signal. I had a couple questions before ordering and was surprised at how fast their replies were. The blog even had a tutorial on how to install the heater that made installation a breeze!"