ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.83/5
Shipping & packaging:
3.90/5
Customer service:
3.79/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-11-26

Easy access

"The process for filing a claim was quick and easy. Response was timely."


Verified
5/5

2024-11-26

"Great time on getting reimbursement "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

My experience while preparing a claim

"The experience was very nice I received a response quicker than I expected and was pleasantly surprised to get a result so fast. Thank you and looking forward to receive the replacement ear buds. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Stood by their word

"I needed to utilize the protection plan, and was able to get rembursed quickly and easily."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-11-26

Claim

"Awesome and the process was very quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Great communication

"The thumb control on controller shattered when he went to play . It was drifting an fixed but fell apart when he got it back. And 2 battery covers are missing. I will be sending it back again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

"Very easy to navigate online"


Verified
3/5

2024-11-26

Disappointed that extended warranty balance of 4 year plan was not carried over…

"Product was 1 year +2months from purchase, extended plan was 4 years, cost for 2 m"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-11-26

No problems whatsoever

"The claim was approved quickly. I didn't have any problems whatsoever. Will opt again when I buy electronics, etc."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Great protection, great service

"Nothing but great experience with SquareTrade. Well worth the investment!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Just fast

"Great , surprised how fast I got my item back . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-26

Great service

"Repairs done fast and efficiently. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-26

Money

"Excellent! No problems at all "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

It was great

"Very easy to file claim fast service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-26

Fast

"Had no issue to get AirPods fix"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges