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Product & services pricing
3.95/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.90/5
Customer service:
3.78/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-10-28

Stood behind their policy

" Very happy with results and reimbursement for Lemon appliance."


Verified
5/5

2024-10-28

Wonderful

"They take care of you if u have a claim and u get your refund right away."

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Verified
4/5

2024-10-28

SURF board docis 3.1Wi-Fi cable failure

"OUR POWER WENT OUT OVER A WEEK AGO. ONCE THE POWER CAME BACK ON MY TV, COMPUTER AND PRINTER WERE NOT WORKING. I CALLED WAVE/ASTOUND MY INTERNET SERVICE. THERE POWER WAS OUT AND FINNALY OPERATING AGAIN. I CALLED THEM AND THEY SAID THERE WAS NO SIGNAL AND THAT MY MODEM WAS NOT FUNCTIONING. I CHECKED MY WARRANTY ON MY PURCHASE I MADE AT Walmart on May 4th 2024. The claim process was going to take too long for me to send the modem back and wait for a replacement, so I used a backup Motorola to get me back in operation for my T.V. COMPUTER AND PRINTER. I DID CALL THE ALLSTATE CONTACT FOR THE CLAIM INFORMATION, THE REPRESENATIVE ASKED ME TO SET UP THE MODEM WITH MY POWER AND CONNECTION TO MY INTERNET PROVIDER. SHE DETERMINED THAT IT WAS NOT WORKING AND TOLD ME I COULD SHIP IT BACK BUT I HAD TO PAY FOR THE SHIPPING, I said no just give me a credit. So I decided to forget about the claim. "


Verified
5/5

2024-10-28

Great product

"I had to use on a canopy. process was very easy as fast. Communication was fast. Settlement was fair. "

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Verified
5/5

2024-10-28

Allstate electronic product protection

"The gaming controller broke, had to send it back for repair. I wasn’t too happy with that. But, it came back in just a week, fully working. "

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Verified
5/5

2024-10-28

It was great

"I was sent a cleaning kit not sure if it would work but it did got the whole stain. Out thank you "

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Verified
4/5

2024-10-28

Item not eligible for warranty

"Overall experience was pretty good. Only issue is that the replacement item isn't eligible for the existing warranty."

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Verified
5/5

2024-10-28

Issue resolved promptly

"I added insurance to my daughter's bike and the bike started corroding. I contacted Allstate. They did not have her bike in stock and the option that were available were all for smaller kids and not the same bike size that she originally had so I asked if I could just get a refund and I was able to get a refund and purchase a bike somewhere else so I'm very happy with the process And customer service of Allstate ."

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Verified
4/5

2024-10-28

Quick & efficient services

"Great experience, prompt claim processing !"

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Verified
5/5

2024-10-28

Great service

"Fast, easy and painless. Can't beat the serive. "

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Verified
4/5

2024-10-28

Seamless experience from start to finish

"Allstate couldn’t have been more helpful when one of my barstools broke. Although I couldn’t get the same chairs, the ones I picked out are very nice. I would definitely recommend Allstate to friends and family."

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Verified
5/5

2024-10-28

Everyone I dealt with was pleasant, explained well. I had a quick resolution!

"My eyeglasses were damaged, process moved quickly and easily. I was issued gift card fast, returned to Sam's club and a week later had new eyeglasses
"

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Verified
5/5

2024-10-28

Excellent service

"Quick, simple process! Satisfied"

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Verified
5/5

2024-10-28

Awesome

"Totally awesome and I will be purchasing on future electronics "

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Verified
4/5

2024-10-28

Couldn’t file online had to call

"Overall, I had a positive experience with filing my claim. The only disappointment I had is, I had to do it by phone took several different prompts and several minutes of getting shuffled all over the place before I could actually even talk to somebody that did not give a five star rating, I did talk to the agent. He was very thorough polite and filed the claim in an expeditious manner, but they definitely need to update their phone service to get connected to an agent more properly without all the props and misdirection. "

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