ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.96/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.90/5
Customer service:
3.79/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
3/5

2024-11-27

My problem hasn’t been fixed

"The part was ordered wrong twice and still have no idea when it might come in. Starting to get disappointed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Awesomeness

"After 1 year and like 10 days my TV messed up. I had a warranty with Allstate Protection Plan through Walmart that was honored after realizing my TV could not be fixed. We discussed over phone regarding problem solving techniques and after decision was made that it could not be fixed I was informed my tv would be replaced. I just ordered the TV after approx 1 week and it was delivered today. I am VERY satisfied with their service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-27

Plan

"Was helpful on getting it done"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-27

Excellent

"Claim was speedy and appreciate the money that came in time for the holidays"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-27

TV Claim

"I bit tedious. Trying to capture a video n upload. I’m 68 years old and don’t know how to resize a video. I had a Samsung and wasn’t offered a Samsung. Knew nothing of the 3 TVS I was offered. Replacement arrived but remote was faulty. Could control via app. Instructed to send back. Revived email that they needed to substitute model. Personally I would have rather had a voucher so I could select a Samsung. I reached out to Costco and they are assisting me with next sets. My claim is in its 19th day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Quick no hassle replacement!

"Vizio 75 inch tv, together with extended warranty through Allstate, bought online with Walmart 18 months ago developed dark clouds. Factory reset and other settings did not correct the issue. Allstate quickly addressed the problem and within 24 hours was prepared to send a brand new replacement Vizio. I received the new replacement tv within a week. It was brand new, and easy to set up. The insurance claim process was painless! Allstate did me right!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-27

Excellent

"Had no problem getting my phone replaced. No Problem "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Tv replacement

"I bought the insurance for the TV and Allstate replaced it with a less expensive TV which was equivalent in brand size of the original tv. I had a like a 4 year warranty and the Tv died after 2 years. Since Allstate replaced the TV I lost the additional 2 years warranty as their replacement has no warranty. Was it worth it? Yes. They replaced the tv in like 24 hours. I not crazy about the fact I have no more warranty, but for about $30 bucks for the warranty I got a new tv. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-27

Insurance

"Great service great insurance"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-11-27

Allstate Thank you !!!!

"I appreciate your coverage & your very helpful agents. Resolved my issue of an un functioning protected item in just 1 call with 2 of the nicest representatives I have dealt with do some time. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-11-27

Sam’s Optical

"Great service, easy to file a claim"

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Nice Company

"The customer service representative was awesome! She understands the situation and resolved it perfectly and promptly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Greatest people to take care and get results to resolve issues

"It toke only two and half days to get my computer back and fix and ready to be used
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Great warranty!

"I had a warranty on my Nintendo switch Oled. It got water damaged and they couldn't fix it so they reimbursed me the purchase price. Always buy the warranty."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-27

Fast service fixed the issue

"Fast easy service. My issue was repaired and sent back fast."