ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.93/5
Customer service:
3.81/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2024-05-15

Laptop Keyboard Repair

"Claim process on website was very easy, and the repair of the computer was done perfectly.

My only complaint was the shipping was slow. Great overall experience though.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-15

Great experience

"Great example of how an insurance policy is supposed to work!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-15

Great, Easy, fast

"Everything submitted online and approved in days. Great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Excellent service.

"Very user-friendly. Issued a gift card right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-15

They could not fix it, so they gave a refund

"I was hoping they could repair the trail cam, but after evaluating the camera, Allstate informed us that it could not be fixed. Allstate refunded the purchase cost quickly. The process was easy, the check arrived quickly, and we were able to replace the trail cam. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Well taken care of

"We feel Allstate protection was a good purchase. They were very responsive to our past claim. "


Verified
4/5

2024-05-15

Pretty Good

"It took several back and forth phone calls to resolve my issue. At first is was denied and it only became approved with NFM called them directly and asked you to review my case again.
Then a full refund was issued.
Do better next time with the next customer!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

PERFECT

"GOOD JOB HOPE TO NEVER NEED TO MAKE ANOTHER CLAIM"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Very easy

"They lived up to there word and that's all we can hope for today"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-15

Excellent service

"Repaired my dead laptop quickly. Customer service representative went above and beyond.
Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Quick and Easy

"The entire process for replacing my cracked cell phone screen was quick, easy and painless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-15

Willing to work with you

"They couldn’t find the right product so they gave me a gift card for the amount the product cost. Good job"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Quick service

"Efficient, courteous service "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-05-15

Very pleased

"Easy to process and fast resolution "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-15

Helpful

"They covered my phone problem. Got a new phone within 3 days. Great work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges