"Still can't believe bill was so high......."

"did not help aat all. Just referred me to another company!"

"Didnt give me the information I requested over the phone!"

"Startex was unable to consolidate my 2 accounts into one. This is a bit unusual in the age of computers."

"In the past customer service has been very good. I don't know what has happened. Probably a new hot shop manager wanting to fix something that was not broke"

"my experience was frustrating since the website has repeatedly not worked to process an online payment. There does not seem to be a fix for the foreseeable future"

"Customer service agent was great!"

"The agent was trying to describe how to clear the history and go back in and try again, but I have done that before and it did not work."

"StarTex Power stopped service for unknown reason. Customer had suffered stroke and was unable to call in for herself. No one in family cancelled service. Switched to a different company and will never do business with StarTex again."

"I am happy to speak with an English speaking individual that I can understand"

"I was not satisfied! My dec to Jan bill is to ,high!"

"Great was able to explain and then solve the issue easily"

"No satisfied and cancelling service."

"Very good customer service."

"Very bad second time I've had to call not happy with startex"