"Star Tex was originally for my uncle but service was switched without my knowledge. In trying to get it back it was a big headache. I wish service providers wouldnt take advantage of the elderly and be more considerate of those of us who have to take care of elderly family members."

"unsatisfactory, limited professionalism"

"I had an excellent experience"

"The website should allow you access to your previous bills especially if you are enrolled in paperless billing. This feature has been recently removed and makes record keeping difficult for customers."

"STARTEX is very efficient and has above average customer service. The cost per KWh has always been reasonable. Their services are excellent."

"Startex's power is fine. Their website and customer service is absolutely awful."

"I always have paid my bills on time, however I have had to contact you twice because of paperless billing not working"

"My experience, though a brief one, the customer service representative was very professional, polite and knowledgeable."

"I've been a customer several yrs and feel the Com. takes better care of new customers over relieable ones."

"it was a mess because they couldnt understand it was paid by someone else even though thay used acct. # but payed rounded off dollar amt. guess your people couldn't subtract or didnt know how on next billing!"

"My exoerience witrh Startex has been the worst customer experience of my life, and I am 61 years old and own multiple businesses for 35 years."

"Very friendly and knowledgeable. Very quick turn on."

"I am considering changing electric service providers."

"I had a pleasant experience. Courtesy was number one!"

"ok, but first 2 reps provided inaccurate info w/regards to setting up auto draft for both my residential & commercial accounts. neither rep provided accurate info on dates & amounts that would be drafted, hence the 2 & 3 times calling in for issues on both accounts. finally resolved on last call."