"My experience was awesome! Thank you StarTex!"
"First call , the employee was not able to answer lmy question and i got disconnectedd. I still don't know why the bill was not sent to my credit card which was the normal procedure."
"Your prices are pretty fair, but since 4 month ago I've been problem with my bill. I have had to talk to customer services to ask for my bill. They haven't fixed teh problem. I haven't receive my bill neither by mail nor by emial."
"Other than the new website, my overall experience has been good."
"Excellent experience, fair billing and pricing"
"horrible, atrocious. leaving in September when contract is up and so is my husbands business"
“We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue.”
"For 9 years it was fine. The last 3 months have been terrible"
“We sincerely apologize for any inconvenience these issues may have caused. We would love to hear more about your experience and solve the issue. Give us a call at 1-866-917-8271”
"The representative was helpful and informative."
"I have used StarTex for many years & although there is cheaper service out there, I always stay with StarTex. The customer service is beyond compare. The cost of service is in line with other companies. I highly recommend StarTex"
“You made our day! We’re always happy to hear about positive experiences from our customers. ”
"It was good for a while but stinks for the last 3 or 4 months"
"Very helpful and understanding."
"I am very happy,with the service and exellent prices per kilowatts. Tanks."
"HATE that I can’t make a payment online whenever I have funds available to do so."
“We sincerely apologize for any inconvenience these issues may have caused. We would love to hear more about your experience and solve the issue. Give us a call at 1-866-917-8271”
"Great with Star--but this survey got redundant!"
"Terrible- am looking for another provider"
“We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue. ”
"I was not happy with the way Startex Power handled me referring a new customer"
A rep from StarTexPower, ConstellationCM, has responded:
“We sincerely apologize for any inconvenience these issues may have caused. We would love to hear more about your experience and solve the issue. Give us a call at 1-866-917-8271”