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Featured Review


Verified StarTexPower Shopper
Verified
3/5

2018-01-01

"SarTex is fine to work withexcept they always charge me $10 for low use. On my income that hurts and I thought we all were suppose to use as little energy as possible."


Verified StarTexPower Shopper
Verified
5/5

2017-12-31

"It was fast, efficient, no deposit required, great price. I'm very happy."


Verified StarTexPower Shopper
Verified
3/5

2017-12-31

"placing the order was quick and easy that I'm not happy that within 15 minutes I wasn't able to cancel the order]"


Verified StarTexPower Shopper
Verified
5/5

2017-12-31

"The rates and customer service has been excellent!"


Verified StarTexPower Shopper
Verified
3/5

2017-12-31

"My husband’s experience was horrible and mine was somewhat better but only after I demanded that the rep chain our PIN number so that both my husband or I could have access to check on our account!"


Verified StarTexPower Shopper
Verified
4/5

2017-12-31

"Good rate - no issue with the service."


Verified StarTexPower Shopper
Verified
5/5

2017-12-30

"Please fix the one time payment option on the web site. It has been down for two months."


Verified StarTexPower Shopper
Verified
5/5

2017-12-30

"We have been a customer for several years because we like the service we receive. The rep ( George, I believe ) was very helpful"


Rep reply posted 2018-01-23
A rep from StarTexPower, ConstellationCM, has responded:

“You made our day! We’re always happy to hear about positive experiences from our customers. ”


Verified StarTexPower Shopper
Verified
5/5

2017-12-30

"I was satisfied with great customer service."


Verified StarTexPower Shopper
Verified
5/5

2017-12-27

"Great. The customer service rep was very courteous and knowledgeable"


Rep reply posted 2018-01-23
A rep from StarTexPower, ConstellationCM, has responded:

“We are so happy to hear that you had a great experience, it’s been our pleasure!”


Verified StarTexPower Shopper
Verified
4/5

2017-12-27

"Your people were knowledgeable and polite. I had difficulty understanding them."


Verified StarTexPower Shopper
Verified
5/5

2017-12-26

"I am currently using your service in our new home her in Bay City, Texas. Our experience was good in Jourdanton and when we move to Bay City , Tex. in July we contacted StarTex for wervice."


Verified StarTexPower Shopper
Verified
2/5

2017-12-25

"Couldn’t get may issue resolved in now the 4th call. Can not access my account on line. Told sorry systems down."


Rep reply posted 2018-01-23
A rep from StarTexPower, ConstellationCM, has responded:

“We sincerely apologize for any inconvenience these issues may have caused. We would love to hear more about your experience and solve the issue. Give us a call at 1-866-917-8271”


Verified StarTexPower Shopper
Verified
5/5

2017-12-25

"I thoroughly enjoyed my service with startex and never had an issue as an 8 year customer"


Rep reply posted 2018-01-23
A rep from StarTexPower, ConstellationCM, has responded:

“You made our day! We’re always happy to hear about positive experiences from our customers. ”


Verified StarTexPower Shopper
Verified
1/5

2017-12-25

"Poor response to my issue!"


Rep reply posted 2018-01-23
A rep from StarTexPower, ConstellationCM, has responded:

“We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue. ”